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Terrible Experience – Avoid ICE Casino!
I strongly do not recommend ICE Casino to anyone! My experience with them has been nothing but frustrating and unprofessional. Their KYC verification process is a nightmare. I had to submit the same documents multiple times, even for a card I no longer use. Despite following their requests, they repeatedly delayed my withdrawals.
Last week, I requested a withdrawal of 8,800 NOK, but due to their incompetence, it was delayed and later reduced to 7,200 NOK. They kept asking for the same documents over and over again, costing me both time and money. On top of that, I lost a 1,500 NOK bonus, and I noticed an unexplained loss of 2,875 NOK on Joker Stoker.
It seems like ICE Casino deliberately creates obstacles to delay or deny withdrawals. I have lost over 10,000 NOK because of their lack of internal control. Their support team is either incompetent or dishonest, as they keep asking for documents they have already received multiple times.
I am now involving a lawyer and reporting ICE Casino to the relevant authorities. This casino has no regard for its customers and operates in an extremely untrustworthy manner.
If you are considering playing at ICE Casino, stay away! There are far better and more reliable online casinos out there. Save yourself the frustration and go elsewhere.
⭐ 0/5 - Absolutely not recommended!
I strongly do not recommend ICE Casino to anyone! My experience with them has been nothing but frustrating and unprofessional. Their KYC verification process is a nightmare. I had to submit the same documents multiple times, even for a card I no longer use. Despite following their requests, they repeatedly delayed my withdrawals.
Last week, I requested a withdrawal of 8,800 NOK, but due to their incompetence, it was delayed and later reduced to 7,200 NOK. They kept asking for the same documents over and over again, costing me both time and money. On top of that, I lost a 1,500 NOK bonus, and I noticed an unexplained loss of 2,875 NOK on Joker Stoker.
It seems like ICE Casino deliberately creates obstacles to delay or deny withdrawals. I have lost over 10,000 NOK because of their lack of internal control. Their support team is either incompetent or dishonest, as they keep asking for documents they have already received multiple times.
I am now involving a lawyer and reporting ICE Casino to the relevant authorities. This casino has no regard for its customers and operates in an extremely untrustworthy manner.
If you are considering playing at ICE Casino, stay away! There are far better and more reliable online casinos out there. Save yourself the frustration and go elsewhere.
⭐ 0/5 - Absolutely not recommended!
- They have many offers for customers.
- Extremely Poor Customer Service and Verification Process
- Lack of Internal Control and Potentially Dishonest Practices
- Unfair Handling of Withdrawals and Bonus Funds
- The steel money if you depoist before the withdrawel are done
