Godmorgen.
Mit navn er George.
I dag oprettede jeg en konto hos Roby Casino med følgende e-mailadresse:
https://robycasino3.com/gr/.
Min registrering blev foretaget med bonuskoden:
FROSTYROBY25, som gav 100% af indbetalingsbeløbet og 1000 freespins.
Efter at have gennemført registreringen fortsatte jeg med at indbetale €20, som du kan se på det andet skærmbillede.
Da indbetalingen var gennemført, lagde jeg mærke til, at hverken de 100% var blevet krediteret eller de 1000 freespins, hvilket ville give 100 freespins/dag.
Så i chatten på det samme websted bad jeg om at blive krediteret med, hvad webstedet selv sagde. Af samtalen kom det frem, at de endelig havde narret mig ved at fortælle mig, at dette tilbud ikke eksisterede, selvom der var en veninde ved siden af mig, som allerede havde modtaget dette tilbud.
Så jeg forsøgte at registrere mig igen, med endnu en e-mail og den samme bonuskode, og igen sagde siden: 100% bonuskapital og 1000 gratis spins.
Jeg vendte tilbage til samtalen i deres chatroom, og denne gang nægtede de, men denne gang lukkede de samtalen voldsomt.
I den tredje samtale i chatten, da jeg bad om det lovede, fortalte de mig, at de tilføjede en bonus på 20€ fra registreringen, jeg antog, at problemet var løst. Men det var ikke blevet løst, for da de rigtige penge og bonussen slap op, og jeg spurgte igen om de 1000 gratis spins, krediterede de mig kun 20.
Dette er offentlig hån.
Jeg citerer skærmbillederne, som jeg også har sendt til dem, fordi de bad mig om det, samt vores samtaler.
Fortæl mig venligst, hvordan jeg kan løse mit problem.
Good morning.
My name is George.
Today, I made an account at Roby Casino with the following email address:
https://robycasino3.com/gr/.
My registration was made with the bonus code:
FROSTYROBY25, which gave 100% of the deposit amount and 1000 freespins.
After completing the registration, I proceeded to deposit €20, as you can see in the second screenshot.
When the deposit was completed, I noticed that neither the 100% had been credited nor the 1000 freespins, which would give 100freespins/day.
So, in the chat of the same site, I asked to be credited with what the site itself said. From the conversation it emerged that they had finally fooled me, telling me that this offer did not exist, even though there was a friend of mine next to me who had already received this offer.
So I tried to register again, with another email and the same bonus code, and again the site said: 100% bonus capital and 1000 free spins.
I returned to the conversation in their chatroom and this time they refused, this time however closing the conversation violently.
In the third conversation in the chat, when I asked for the promised, they told me that they added a 20€ bonus from registration, I assumed that the problem was solved. But it had not been solved, because when the real money and the bonus ran out and I asked again for the 1000 free spins, they only credited me 20.
This is public mockery.
I am quoting the screenshots, which I have also sent to them, because they asked me to, as well as our conversations.
Please tell me how I can solve my problem.
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