A player from the United Kingdom deposited £1000 and increased balance up to £5541.79. Even though their account is verified, the casino claims that the player violated the T&Cs by having more than one account, which the player denies. As a result, the casino has confiscated their winnings and restricted them from making any withdrawals. The casino has provided us with evidence of multiple accounts, therefore we have rejected the complaint.
En spiller fra Storbritannien indsatte £1000 og øgede saldoen op til £5541,79. Selvom deres konto er verificeret, hævder kasinoet, at spilleren har overtrådt T&C'erne ved at have mere end én konto, hvilket spilleren afviser. Som et resultat har kasinoet konfiskeret deres gevinster og forhindret dem i at foretage udbetalinger.
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