Når Royal Vegas behandler en tilbageførsel af dine gevinster, sker det uden din tilladelse, hvilket efterlader dig frustreret og ustøttet."
"De kontaktede mig aldrig for at bede mig om bekræftelse fra min bank angående uautoriserede tilbageførsler; i stedet tog de bare mine gevinster og gik ud fra, at de var korrekte uden at give mig mulighed for at bevise det modsatte. Da min udbetaling forlod min onlinekonto, troede jeg, at alt var løst, men jeg tog fejl. Efter en uges ventetid kontaktede jeg dem og blev mødt med skuffende nyheder. Da jeg havde indledt tilbageførsler datoer, så jeg kunne få bekræftelse fra min bank, fik jeg at vide, at det ville tage 24 timer at få disse oplysninger, men jeg er ikke overbevist om, at nogen faktisk vil kontakte mig, fordi jeg ved, at jeg aldrig har påbegyndt tilbageførsler.
"De nægtede at give mig de pågældende datoer, hvilket er afgørende, da det var hele årsagen til at tilbageholde mine gevinster. Jeg kan bekræfte eventuelle nødvendige datoer fra min bank. Jeg har akut brug for nogen til at tale for mig, fordi jeg føler, at de kan overse deres ansvar og nægte at betale
Jeg kan give skærmbillede til ovenstående oplysninger. Jeg åbnede for at få en kopi af transskriptionen, den var tom, da jeg åbnede den. Jeg har skærmbilleder, jeg har 5 andre skærmbilleder at uploade, men jeg har maks. tilladt mængde
When Royal Vegas processes a chargeback on your winnings, it occurs without your authorization, leaving you feeling frustrated and unsupported."
"They never reached out to ask me for confirmation from my bank regarding unauthorized chargebacks; instead, they simply took my winnings and assumed they were correct without giving me the opportunity to prove otherwise. When my withdrawal left my online account, I thought everything was resolved, but I was mistaken. After a week of waiting, I contacted them and was met with disappointing news. When I explained that I hadn't initiated any chargebacks, I requested the dates so that I could obtain confirmation from my bank. I was told it would take 24 hours to get that information, but I'm not convinced anyone will actually reach out to me. I need assistance because I know I never initiated any chargebacks."
"They refused to provide me with the dates in question, which is crucial since that was the entire reason for withholding my winnings. I can confirm any necessary dates from my bank. I urgently need someone to advocate for me because I feel they may overlook their responsibilities and refuse to pay
I can provide screen shot for the above information. I did op in to get a copy of the transcript it was blank when I open it. I have got screen shots I have other 5 screen shots to upload but I have max out tne amount allowed
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