The player from Italy struggled to withdraw her winnings from a No-Deposit bonus due to a country restriction. The player was later allowed to finish the wagering requirement, therefore, the issue had been resolved, however, the complaint was rejected as the player played the refunded bonus amount down to zero.
Spilleren fra Italien kæmpede for at trække sine gevinster fra en No-Deposit-bonus på grund af en landsbegrænsning. Spilleren fik senere lov til at afslutte omsetningskravet, derfor var problemet løst, men klagen blev afvist, da spilleren spillede det refunderede bonusbeløb ned til nul.
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