Kære KyriakosRed,
Jeg blev forsynet med yderligere beviser, der bekræftede casinoets påstande - begge konti brugte velkomstbonus, og begge konti brugte regelmæssigt den samme type bonusser (daglig bonus/"KORTDAG").
Selvom det ikke giver mening, er det ikke så usædvanligt. Hvis en spiller opretter 50 konti i et online casino, er det klart, at 49 af dem skal være med andre personers identitet for at kunne hæve mulige gevinster. Så er det virkelig lige meget, hvilken der bliver registreret med de korrekte og sande personlige oplysninger om ejeren.
Det giver heller ikke mening at bruge en andens betalingsmetode. Hvis han aldrig ville bryde vilkårene og betingelserne ved at oprette en ny konto i dit navn, bør han være meget velinformeret om, at det er strengt forbudt at bruge en 3. parts betalingsmetode på online casinoer. Men jeg må være enig med dig – hvis det er den samme person, så skal det nok være dig. Tillad mig derfor at stille dig nogle flere spørgsmål.
Hvad var årsagen til, at din ven brugte din betalingsmetode på sin konto?
Hvad er dit bopælsland, og hvilket land har du på dine verifikationsdokumenter?
Da (hvis jeg ikke tager fejl) denne information ikke blev delt nogen steder - kan du venligst give mig en meddelelse, hvor casinoet informerede dig om, at begge konti spillede fra din adresse? Eller hvordan ved du det?
Foretog din ven nogen succesfulde hævninger efter at have brugt din betalingsmetode?
Og spørgsmålet, der ikke er blevet besvaret endnu - " Da begge tilknyttede konti brugte den samme internetforbindelse og de samme bonusser, spillede de samme spil eller valgte lignende at spille, og endda indsatte med den samme betalingsmetode - hvordan kan du forestille dig beviser, at konti ikke blev brugt af 1 person? "
Dear KyriakosRed,
I was provided with additional evidence confirming the casino's claims - both accounts used Welcome Bonus, and both accounts regularly used the same type of bonuses (daily bonus/"MAP DAY").
Although it does not make sense, it is not so unusual. If a player creates 50 accounts in an online casino, it is clear that 49 of them should be with the identities of other people in order to withdraw possible winnings. Then it really does not matter which one will be registered with the correct and true personal information of the owner.
Using someone else's payment method does not make sense either. If he would not ever breach the terms and conditions by creating a new account in your name, he should be very well informed about the fact that using a 3rd party payment method is strictly prohibited in online casinos. But I have to agree with you - if it is the same person, then it should probably be you. Therefore, allow me to please ask you a few more questions.
What was the reason for your friend using your payment method in his account?
What is your country of residence, and what country do you have on your verification documents?
Since (if I am not wrong) this information was not shared anywhere - can you please provide me with a communication where the casino informed you that both accounts played from your address? Or, how do you know that?
Did your friend make any successful withdrawals after using your payment method?
And the question that has not been answered yet - "As both linked accounts used the same internet connection and the same bonuses, played the same games or chose similar ones to play, and even deposited by the same payment method - how can you please imagine proving that the accounts were not used by 1 person?"
Redigeret af en Casino Guru admin
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