Kære Lukas 1997,
Mange tak for din klage. Jeg er ked af at høre om din negative oplevelse med Snatch Casino.
Jeg tjekkede casinoets hjemmeside lige nu, og for mig var hjemmesiden tilgængelig. https://snatchcasino.com/
Kan du venligst oplyse, om du kontaktede casinosupport via support@snatchcasino.com ? Hvad var deres svar?
Forstår jeg korrekt, at der er en udbetalingssaldo på din casinokonto? Har du aktive udbetalingsanmodninger, der venter i kasinoet?
Jeg håber, vi vil være i stand til at hjælpe dig med at løse dette problem så hurtigt som muligt. På forhånd mange tak for dit svar.
Med venlig hilsen,
Tomas
Dear Lukas1997,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Snatch Casino.
I checked the casino website just now and for me the website was accessible. https://snatchcasino.com/
Could you please advise if you contacted casino support via support@snatchcasino.com ? What was their response?
Do I understand correctly there is a withdrawable balance on your casino account? Do you have any active withdrawal requests pending in the casino?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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