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I am constantly bombarded with spam texts from this casino. I have constantly reported them and messages/emailed/ online chat them to stop.

Hello pcookson1976,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Spins Deluxe Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Is your account currently still active? When was the first time you requested them to stop sending you promotional messages? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear pcookson1976,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.