Goddag Casino Guru,
Jeg har ventet i 14 dage nu (10, hvis vi ikke tæller weekender med) på mine hævninger. Jeg har tre afventende udbetalinger, som i alt $1000 (500, 250, 250) 500 og 250 blev indsendt den 19. januar 2025, og de resterende 250 blev indsendt den følgende dag.
De siger på deres hjemmeside, at alle udbetalinger sker inden for 3 dage
Jeg lavede en opfølgning med kundesupport den 23. januar 2025, og deres svar var ''Også, efter hvad jeg kan se, er din tilbagetrækning i sin sidste fase, og den skulle behandles meget snart. I sådanne tilfælde beder vi bare om lidt mere tålmodighed.''
Mange dage senere den 1. februar 2025 prøvede jeg deres live chat, og deres svar var stort set det samme.
Bliver jeg snydt? Enhver hjælp ville være meget værdsat.
Tak
Good day Casino Guru,
I've been waiting for 14 days now (10 if we don't count weekends) for my withdrawals. I have three pending withdrawals which total $1000 (500, 250, 250) 500 and 250 was submitted on January 19th 2025 and the remaining 250 was submitted the following day.
They say on their website all withdrawals are done within 3 days
I made a follow up with customer support on january 23rd 2025 and their answer was ''Also, from what I can see, your withdrawal is in its final stage, and it should be processed very soon. In such cases, we just ask for some more patience.''
Many days later on February 1st 2025, I tried their live chat and their answer was pretty much the same.
Am I getting scammed? Any help would be much appreciated.
Thank you
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