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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Klagesvar fra Veronika Fritz

Dansk
Could you please forward me the emails in which you requested the closure of ... 6 dage siden
Dear Deanp92,I'm glad to hear that your issue has been resolved successfully.... 7 måneder siden
That's right. As I mentioned in my previous reply, we recommend directly cont... 7 måneder siden
Thank you very much, trevorgroves845, for providing all the necessary informa... 9 måneder siden
Dear Neppis,I'm glad to hear that your issue has been resolved successfully. ... 10 måneder siden
Dear mali4ubaby213,I'm glad to hear that your issue has been resolved success... 11 måneder siden
Thank you very much, Ayten97, for providing all the necessary information. I ... 11 måneder siden
Unfortunately, the player has not responded to our messages and questions. Co... 1 år siden
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