Mange tak for dit svar, boosted32gtr. Vil du venligst videresende al relevant kommunikation mellem dig og kasinoet til kristina.s@casino.guru ? Alternativt kan du poste det her.
Bemærk venligst, at verifikation KYC (Kend din kunde/klient) er en meget vigtig og essentiel proces, hvor et casino verificerer en spillers identitet for at sikre, at pengene sendes til den retmæssige ejer. For at verificere spillerens identitet anmoder kasinoer om visse dokumenter. Normalt kræver kasinoer mindst én type ID (ID, kørekort, pas) og én type bevis for adresse (forbrugsregning, telefonregning osv.). Nogle kasinoer kan dog bede om andre dokumenter såsom kontoudtog, bevis for ejerskab af betalingsmetoden, der blev brugt til at foretage en indbetaling, forskellige selfies osv.
De fleste casinoer udfører verifikationen på et tidspunkt, før eller siden – nogle casinoer lader ikke spillere foretage indbetalinger, før de indsender dokumenter, og andre casinoer lader spillere hæve de første eller få mindre udbetalinger uden, men oftest beder kasinoer om dokumenter inden behandle den første tilbagetrækning.
Har du fremlagt nogen dokumenter for at bekræfte din identitet?
Thank you very much for your reply, boosted32gtr. Could you please forward all the relevant communication between you and the casino to kristina.s@casino.guru? Alternatively, you can post it here.
Please note that verification KYC (Know Your Customer/Client) is a very important and essential process, during which a casino verifies a player's identity to make sure that the money is sent to the rightful owner. In order to verify the player's identity, casinos request certain documents. Usually, casinos require at least one type of ID (ID, driver's license, passport) and one type of proof of address (utility bill, phone bill, etc.). However, some casinos can ask for other documents such as bank statements, proof of ownership of the payment method used to make a deposit, various selfies, etc.
Most casinos perform the verification at some point, sooner or later - some casinos don't let players make deposits before they submit documents, and other casinos let players withdraw the first or few smaller withdrawals without it, but most often casinos ask for documents before processing the first withdrawal.
Have you provided any documents to verify your identity?
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