The player from Germany self-excluded from the casino owned by the same company, but he was allowed to open an account and play in this sister casino. The complaint was closed as unresolved as the casino dit not respond at all.
Spilleren fra Tyskland udelukkede sig selv fra kasinoet ejet af det samme selskab, men han fik lov til at åbne en konto og spille på dette søstercasino. Klagen blev lukket som uløst, da kasinoet slet ikke reagerede.
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