Kære bonez7414,
Mange tak for din indgivelse af denne klage. Jeg er ked af at høre om det problem, du står over for, men jeg sætter også pris på, at du kontaktede os med det samme og undlod at sende penge til kasinoet. Du har fuldstændig ret – et velrenommeret casino vil aldrig bede en spiller om at indbetale yderligere gebyrer for at behandle en udbetaling. Selvom det er rigtigt, at spillere kan blive bedt om at foretage en bekræftelsesindbetaling, når de udbetaler en gratis bonus, er sagen med WinsParkSpin Casino en ganske anden.
Siden slutningen af september har vi modtaget flere klager fra spillere, der oplever det samme problem. Spillere vinder penge, og når de forsøger at hæve deres gevinster, bliver de bedt om at foretage flere indbetalinger. Du kan tjekke disse klager her .
Desuden har vores specialister gennemgået denne hjemmeside, og som anført i vores advarsel, på grund af praksis med fabrikerede afgifter, anser vi WinsParkSpin for at være et fupkasino , og vi anbefaler kraftigt, at du undgår denne platform for enhver pris.
Lad mig vide, hvis der er andet, jeg kan hjælpe dig med. På forhånd tak for dit samarbejde.
Venlig hilsen
Veronika
Dear bonez7414,
Thank you very much for submitting this complaint. I'm sorry to hear about the issue you're facing, but I also appreciate that you reached out to us immediately and refrained from sending any money to the casino. You are absolutely right—a reputable casino will never ask a player to deposit additional fees to process a withdrawal. While it’s true that players may be asked to make a verification deposit when cashing out from a free bonus, the case with WinsParkSpin Casino is quite different.
Since the end of September, we have received several complaints from players experiencing the same problem. Players win money, and when they attempt to withdraw their winnings, they are asked to make multiple deposits. You can check these complaints here.
Moreover, our specialists have reviewed this website, and as stated in our warning, due to the practice of fabricated charges, we consider WinsParkSpin to be a scam casino and we strongly recommend you avoid this platform at all costs.
Please let me know if there is anything else I can assist you with. Thank you in advance for your cooperation.
Best regards
Veronika
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