The player from India had an issue with 22bet Casino. He reported that his account had been blocked after the casino had inquired about his relationship with an unidentified name, which he couldn't identify. The player confirmed that he had passed all KYC requirements and had a balance of over 13,000 RS in his account. He often used his company's LAN wifi, which might have caused an IP conflict. The casino had accused the player of violating the rules by creating multiple accounts but failed to provide evidence to support their claim. We closed the case as 'unresolved' due to the lack of evidence from the casino and advised the player to contact the gaming authority that regulated the casino.
Spilleren fra Indien havde et problem med 22bet Casino. Han rapporterede, at hans konto var blevet blokeret, efter at kasinoet havde spurgt om hans forhold til et uidentificeret navn, som han ikke kunne identificere. Spilleren bekræftede, at han havde bestået alle KYC-krav og havde en saldo på over 13.000 RS på sin konto. Han brugte ofte sit firmas LAN wifi, hvilket kunne have forårsaget en IP-konflikt. Kasinoet havde anklaget spilleren for at overtræde reglerne ved at oprette flere konti, men undlod at fremlægge beviser til støtte for deres påstand. Vi lukkede sagen som 'uafklaret' på grund af manglende beviser fra casinoet og rådede spilleren til at kontakte spillemyndigheden, der regulerede casinoet.
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