Fra skærmbilledet af samtalen sendte jeg support: Niveau 3 bonus har den maksimale gevinst på 25 AUD.
dog svarer jackpotten på 27,33 USDT til $41 AUD.
De sagde endda, at det var manuelt kontrolleret og justeret af finansafdelingen
Der ville ikke være nogen mening for jackpotten at vinde noget stort kun for at hæve et lille beløb.
Jeg er gået til den konklusion, at de ikke vil betale ud, de gik så langt som at ændre deres bonusvilkår og -betingelser bare for at nægte at betale mig. De fortsatte med at sige, at jeg overtrådte vilkårene og bonussen for turneringsbonusindsatsen, som jeg fortalte dem det var ikke relevant, da det var anderledes end velkomstbonussen, som jeg trak tilbage, før jeg aktiverede turneringsbonussen. Så kom med en anden undskyldning for nu at vilkårene og betingelserne er ændret, og den maksimale indsats er 0,0000015 btc, fordi det ikke var sådan på spilletidspunktet. Jeg udfordrede dem og sagde, at det er umuligt, fordi den tilsvarende valuta for mig er enten i euro eller usdt på spilleautomaten, og det beløb er mindre end 0,10 cents, og det har ikke værdi. På tidspunktet for afspilning var den maksimale indsats 5 usdt, selv på guru-siden, er den maksimale indsats 0,15 mbtc, hvilket er 10 usdt. Ingen ved deres rette sind ville tage imod en velkomstbonus med en max indsats på 0,0000015 btc. Det ville tage dages uafbrudt spil at afslutte indsatsen. Jeg læste vilkårene og betingelserne, før jeg spillede, og sikrede mig, at det var fair, før jeg indsatte, nu er det helt anderledes
Hvis du kan sende mig en e-mail-adresse, kan jeg sende chatlogs fra forskellige supportgrupper, der består af en undskyldning til en anden, da jeg formåede at afsløre hver af deres undskyldninger for endelig at skulle ændre deres bonusbetingelser. Jeg har også taget et skærmbillede af de ændrede vilkår og betingelser, hvis de prøver at ændre det igen til noget, der giver mere mening. Da de nu lige har ændret sig til det maksimale indsatsbeløb på mindre end 10 cent, bør guruen have en advarsel om velkomstbonussen for andre spillere, da det ville sætte folk op til et garanteret tab
From the screenshot of the conversation I sent support : Level 3 bonus has the max win in the amount of 25 AUD.
however the jackpot 27.33 USDT is equivalent to $41 AUD.
They even said it was manually checked and adjusted by the financial specialist department
There would be no point for the jackpot to win something big only to withdraw a small amount.
I have gone to a conclusion that they won’t pay out they went as far as changing their bonus terms and condition just to refuse to pay me.They went on saying that I violated the terms and bonus for the tournament bonus wager I told them it wasn’t relevant as it was different to the welcome bonus which I withdrew before activating the tournament bonus . Then made another excuse to now the terms and condition has changed and the max bet is 0.0000015 btc because it wasn’t like that at the time of playing. I went on the challenge them saying that it’s impossible because the equivalent currency for me is either in euro or usdt on the slot machine and that amount is less than 0.10 cents majority of slot machine doesn’t that have value. At the time of playing the max bet was 5 usdt even on guru site the max bet is 0.15 mbtc which is 10 usdt. No one in their right mind would take up a welcome bonus with a max bet of 0.0000015 btc it would take days of non stop playing to finish the wager. I read the terms and condition before playing made sure it was fair before depositing now it’s completely different
If you can send me an email address I can send the chat logs from different support making up from one excuse to another since I managed to expose each of their excuses to finally having to change their bonus terms and condition on. I’ve also taken a screen shot of the changed terms and condition just in case they try to change it again to something that makes more sense. Since they have now just changed to the max bet amount of less than 10 cents guru should have a warning for the welcome bonus for other players as it would set people up for a guaranteed loss
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