Hej,
Tak, fordi du gjorde os opmærksomme på dine bekymringer vedrørende det seneste betalingsproblem, du oplevede.
Efter at have undersøgt situationen kom det til vores opmærksomhed, at der var et teknisk problem med den oprindelige betalingsmetode, hvilket desværre resulterede i en forsinkelse i løsningen af problemet med tilbagetrækningen. Denne forsinkelse i kommunikationen med betalingsudbyderen bidrog til den forlængede tidsramme for at løse sagen.
I vores forpligtelse til at yde fremragende service og sikre tilfredshed som en værdsat kunde, tog vi proaktive foranstaltninger for at fremskynde løsningsprocessen. For at forhindre yderligere besvær tilbød vi en alternativ betalingsmetode til udbetaling og anmodede om yderligere bekræftelse for at sikre en problemfri transaktion. Vi sætter pris på spillerens samarbejde og forståelse gennem hele denne proces.
Vi er glade for at kunne meddele, at den pågældende tilbagetrækningsanmodning er blevet godkendt, og midlerne er blevet betalt i overensstemmelse hermed. Vi er taknemmelige for spillerens tålmodighed og samarbejde i denne sag.
Hos BETSSEN værdsætter vi vores kunder højt, og din tilfredshed er vores højeste prioritet. Vi er glade for, at vi var i stand til at nå til enighed og løse problemet til din tilfredshed.
Skulle du have yderligere forespørgsler pingtorahul69, eller har brug for hjælp med andre spørgsmål, så tøv ikke med at kontakte os. Vi er her for at hjælpe dig på enhver måde, vi kan.
BETSSEN Team
Hello,
Thank you for bringing your concerns regarding the recent payment issue you experienced to our attention.
Upon investigating the situation, it came to our attention that there was a technical issue with the original payment method, which unfortunately resulted in a delay in resolving the issue with the withdrawal. This delay in communication with the payment provider contributed to the prolonged timeframe for resolving the matter.
In our commitment to providing excellent service and ensuring satisfaction as a valued customer, we took proactive measures to expedite the resolution process. To prevent any further inconvenience, we offered an alternative payment method for withdrawal and requested additional verification to ensure a seamless transaction. We appreciate the player’s cooperation and understanding throughout this process.
We are pleased to inform that the withdrawal request in question has been successfully approved, and the funds have been paid accordingly. We are grateful for the player’s patience and cooperation in this matter.
At BETSSEN we deeply value our customers, and your satisfaction is our utmost priority. We are glad that we were able to come to a consensus and resolve the issue to your satisfaction.
Should you have any further inquiries pingtorahul69, or require assistance with any other matter, please do not hesitate to reach out to us. We are here to assist you in any way we can.
BETSSEN Team
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