Kære ΑΛΕΞΑΝΔΡΟΣ,
Som jeg ser, fremsatte du en anmodning om at trække alle dine penge ud og ventede på udbetalingen. Hvis din udbetaling oprindeligt blev godkendt, ville du have modtaget 20 euro (som nu) ifølge Bonus T&C.
Normalt, hvis en spiller har en duplikatkonto, lukkes den af kasinoets beslutning på basis af de generelle betingelser.
Bemærk, at hver spiller er forpligtet til at gøre sig bekendt med kasinoets regler ved at tilmelde sig og sætte et kryds ved det og derved bekræfte, at han gjorde det.
For så vidt angår dine midler, har du fået refunderet hele det beløb, du vandt, da du modtog gratis spins uden et depositum.
Vi undskylder dig for det faktum, at kontoen blev lukket. Nu er din konto åben, og du kan fortsætte med at spille.
Dear ΑΛΕΞΑΝΔΡΟΣ,
As I see, you made a request to withdraw all your money and waited for the withdrawal. If your withdrawal was initially approved, then you would have received 20 euros (as now) according to Bonus T&C.
Usually, if a player has a duplicate account, it is closed by the decision of the casino on the basis of the General Terms.
Please note that when registering, each player is obliged to familiarize himself with the rules of the casino and put a tick about it, thereby confirming that he did it.
As far as your funds are concerned, you have been refunded the entire amount that you won when receiving free spins without a deposit.
We apologize to you for the fact that the account was closed. Now your account is open and you can continue playing.
Automatisk oversættelse: