Jeg er ret sur lige nu, så denne anmeldelse vil sandsynligvis ændre sig i fremtiden.
Jeg prøvede at hjælpe min mor med et teknisk problem, hun blev ved med at have hos CasiGo, hvor hun ikke kan se nogen spil at spille, og de eneste seks spil, hun kunne se, var på hendes liste over nyligt spillet!!!
Da hun lige havde indbetalt, spurgte hun, om jeg kunne få det til at virke for hende, inden hun gik i seng.
Da jeg nærmede mig slutningen af en timelang chat med livechat, hvor jeg leverede adskillige skærmbilleder og et væld af oplysninger om, hvad jeg tror, der forårsagede problemet, blev jeg uhøjtideligt startet fra chatten, og hendes konto er nu låst, og spurgte med hendes indbetaling.
Alt dette fordi jeg er en ærlig person og fortalte dem, at jeg håndterede dette problem for hende, da hun ikke forstår alle de tekniske BS, og jeg tænkte, at det kunne hjælpe at logge ind på min egen konto og vise dem, at spil indlæses faktisk for mig på denne IP-adresse. Dette ville vise, at problemet er på deres side og ikke på kundesiden.
Nu hvor hun er låst ude af sin konto, skal hun igennem besværet med EMAILING-support og blive bekræftet, før de låser hendes konto op.
Hvis hun er heldig, kan hun måske stadig spille i denne uge. Åh.
Whitehat Gaming, du er de absolutte bundfødere i denne industri.
God riddance.
I'm pretty pissed off right now, so this review will likely change in the future.
I was trying to help my mother with a technical issue she kept having at CasiGo where she is unable to see any games to play, and the only six games she could see, were on her recently played list!!!
Since she had just made a deposit, she asked if I could get it to work for her before she went to bed.
Nearing the end of an hour-long chat with livechat where I provided numerous screenshots and a ton of information about what I think was causing the issue, I was unceremoniously booted from the chat and her account is now currently locked, asking with her deposit.
All of this because I'm an honest person and told them that I was handling this issue for her, as she doesn't understand all the technical BS, and I thought it might help to login to my own account and show them that the games do, in fact, load for me at this IP address. This would show the problem being on their side and not customer side.
Now that she's locked out of her account, she has to go through the hassle of EMAILING support and getting verified before they'll unlock her account.
If she's lucky, maybe she'll still be able to play this week. Ugh.
Whitehat Gaming, you are the absolute bottom-feeders of this industry.
Good riddance.
