The player from Japan requested withdrawals from his winnings, but they were returned to the balance. The casino asked for multiple documents for verification, which the player provided. Player’s complaint has been resolved successfully.
Spilleren fra Japan anmodede om udbetalinger fra sine gevinster, men de blev returneret til saldoen. Kasinoet bad om flere dokumenter til verifikation, som spilleren leverede. Spillerens klage er blevet løst med succes.
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