1win Casino – generel debat (side 30)

They sent me this and i swear my account is legal

i don’t know what they are talking about

this is a robbery i don’t have multiple accounts what they are talking about

As I can see in your complaint our team will shortly get back to you and they will try to contact the casino regarding all this.

Try to be patient, and hopefully the casino will explain this situation to us.

Haven't you opened any other account there in the past? Just to make sure.

No it’s my first account i swear

Okay fine, these are just questions that are sometimes good to ask because I know that some players may have forgotten that they had an account at a casino some time ago. 

So our team will try to help you and find out what's going on. Let's make sure everything is handled fairly.🙂

It’s okay im with you thank you i hope we gonna find a solution together

Godmorgen, jeg har et spørgsmål: På 1win casinoet får jeg, at jeg ikke kan hæve mine penge. Det annullerer det, selvom det er næsten en måned siden. Det fortæller mig, at for at hæve skal jeg investere penge igen, de 5 % kommission på det, jeg tjener... Og jeg vil gerne vide, om jeg kunne hæve mine gevinster i dele? Eller skal det hele være på én gang?

Hi, what's the reason for the commission ? What payment method do you use to withdraw money ? I'm wondering if you could be talking about a verification deposit which is common in casinos but I can't tell exactly from what you wrote. But if that's the only reason you haven't withdrawn in over a month, that would be the first thing that comes to mind. So can you ask the casino if this is the case and if it is a verification deposit and therefore if you deposit money, will it be possible to withdraw ?

Also, how much you can withdraw at a time depends on what the casino's limit is. Usually there are some, what currency do you want to get your money in ? The terms and conditions should definitely mention what the limits are, so check that as well.

If you need help and don't know what to do next and can't make a withdrawal, you can use our free complaint feature. ⬅️

So please let me know. 

how can I contact you sir?

I started withdrawing money via crypto, it's much faster than other methods, in my opinion. Could you share other lifehacks to make playing on 1win more comfortable pls?

I don't know Lifehacks because I don't play in casinos, but I hope you'll get some other players to give you advice.

Anyway, are you new to this casino or have you played here many times before? How fast are withdrawals when you use crypto? 🙂

Jeg har sendt pengene, men har ikke modtaget genopladningen.

Situationen er, at de ikke engang tillader hævninger.

Hvorfor? Jeg ved ikke, om de forsøger at reducere det.

Venligst betal mig hurtigt.

Could you please explain to us if you meant that you deposited the money to the casino and it wasn't credited to your account for some reason?🤔

Or is it regarding a withdrawal, perhaps?

Sorry but I couldn't understand your post, really.

If it is still ongoing, could you please share some more details so we can try to help if possible?

Jeg kan heller ikke hæve penge løbende, og mit indskud genoplades ikke.

Bonusspillet er også rigget til, så du ikke kan vinde, når du spiller, og selvom du vinder, udbetales kun minimumsbeløbet.

Det er 1win, lad være med at gøre det, det er en fidus.

Hi there.

You are not a very satisfied player, it seems.

Well, not much to say regarding lower winnings, because this is always hard to prove. But what happened with the aforementioned withdrawal and deposits?

You know scam casinos let you win and then void your winnings for very strange reasons using unfair rules to support their explanations - is this your current situation? I do not get this impression.

Feel free to share more; perhaps we can help.

Sender du penge, bliver de ikke vekslet til spillepenge.

Også selvom jeg anmoder om at sende de penge, jeg vandt i spillet, til mig, kommer pengene ikke til mig.

Jeg bliver ved med at udsætte det.

Og de manipulerer også sejren. Efter at jeg har trukket mig et par gange, manipulerer de det, så jeg ikke kan vinde.

Jeg har lige prøvet det, og det virkede ikke. Jeg vinder ikke 1, hvis jeg får mine penge.

Jeg overvejer at finde et andet kasino. Kan du slå spillet, der gjorde det umuligt at vinde? Ingen kan slå det.

Please explain what does it mean that it won't be exchanged for game money. I really don't understand that.

Does it mean that you have real money in your account and you cannot play with them?🤷‍♀️

Also, what happened when you requested the withdrawal, please? Did they cancel it for some reason? Is your account fully verified at this casino?

If there is anything you'd like to help with regarding your withdrawal, please let us know and our complaint team can look into it.

When it comes to the manipulation of the games, in my opinion, it is not really possible to do. I will try to explain. Imagine all the people playing at this casino all over the world. There is really many of them, I believe. It would be really time-consuming and not possible to manipulate every and each game of these players because the casino surely wouldn't have that many employees to proceed with these actions.

Don't you think so? When you take it from the logical point of view?🤔

Please keep in mind that every casino has an advantage over player in the long run. See it just as a hobby and nothing more, because it can really be bad if you get overwhelmed.🙏

Let us know, please, if you need help from our team; we'll wait here for your reply.

Did they explain the reason for this delay to you, though?🤔

Is your account fully verified there already, or you are still waiting for this process to be done?

Also, do I understand correctly that you have waited this long for some answer from the live chat?😕🤷‍♀️

Please let us know some more details regarding this, and we'll try to help if needed.

Først og fremmest, for at kunne spille spillet, skal jeg først indbetale penge på spilkontoen, ikke sandt??

Så burde spilsiden konvertere det til spillepenge og returnere det til mig... Men de har stadig ikke sendt mig de penge, jeg sendte som spillepenge.

Og jeg anmodede spillet om at hæve mine spilpenge til min personlige konto, men pengene bliver ikke sat ind på min konto.

Og da du spiller under de samme betingelser, kan du hurtigt se, at oddsene er lavere.

Det er nemt at manipulere vindersandsynligheden med et program. Hvis du opretter forskellige sager og manipulerer programmets sandsynlighed, er det nemt at ændre vindersandsynligheden fra 80 % til 20 %.

Det ved jeg til en vis grad, og det er derfor, jeg rejser spørgsmålet.

Romi.

Er du en spilrelateret person? Hvis du er en spilfirma, vil jeg gerne have, at du først tjekker den konto, der nævnte problemet, og derefter taler.

Du virker som sådan en, der bare taler uden at tjekke.