Hej, i dag skrev jeg igen om morgenen med online chatten og de skrev til mig at vente til sidst på dagen, at de arbejder på at trække sig fra kontrakten. At jeg får 100% af pengene.
Men der sker ikke noget. Jeg tog også billeder af skærmsiderne.
De skrev, at jeg ikke behøver at have kontoen verificeret. Jeg spillede uden bonus.
Godmorgen...jeg foretog i stedet en hævning på 311fr fra den 25.04.2024...Jeg kontakter dem hver dag i online chatten og de fortæller mig altid at man skal vente og være tålmodig...der er gået mange dage og stadig ingen nyheder om TILBAGETRÆKNING....Jeg er mere end desperat nu!...Jeg vil også påpege, at jeg allerede har foretaget 3 udbetalinger med dette rod, men jeg forstår nu ikke, hvorfor de gør det sådan her...kan du være venlig at hjælpe mig...jeg er desperat og ved ikke hvad jeg skal gøre mere
Hej, i dag skrev jeg igen om morgenen med online chatten og de skrev til mig at vente til sidst på dagen, at de arbejder på at trække sig fra kontrakten. At jeg får 100% af pengene.
Men der sker ikke noget. Jeg tog også billeder af skærmsiderne.
De skrev, at jeg ikke behøver at have kontoen verificeret. Jeg spillede uden bonus.
Selvfølgelig, mange tak for dit svar.
Men hvad betyder det, at de arbejder på at trække sig fra kontrakten? fra hvilken specifikt? Kasinoet bliver ved med at gentage det samme igen og igen, så jeg ville seriøst overveje at indgive en klage, så hvis du er interesseret i mit tidligere svar, har jeg lagt et link op, hvor du kan indgive en.
Det er godt, at du har nogle skærmbilleder, og hvis du har brug for dem, ville du bruge dem i klagen.
Jeg tror, det ville være det mest fornuftige skridt, da man ikke kan blive ved med at komme videre.
Godmorgen...jeg foretog i stedet en hævning på 311fr fra den 25.04.2024...Jeg kontakter dem hver dag i online chatten og de fortæller mig altid at man skal vente og være tålmodig...der er gået mange dage og stadig ingen nyheder om TILBAGETRÆKNING....Jeg er mere end desperat nu!...Jeg vil også påpege, at jeg allerede har foretaget 3 udbetalinger med dette rod, men jeg forstår nu ikke, hvorfor de gør det sådan her...kan du være venlig at hjælpe mig...jeg er desperat og ved ikke hvad jeg skal gøre mere
Hi, I can see that he is in a similar situation as the player in front of you, and I don't envy you for that. We give the casinos 14 days to resolve the withdrawal, but I still see that you've already filed a complaint.
Did the casino not tell you why it is taking longer than usual ? It would be good if the casino itself would comment on these cases, because just telling you to be patient is probably not enough.
You haven't had any update since Friday ?
Hi, I can see that he is in a similar situation as the player in front of you, and I don't envy you for that. We give the casinos 14 days to resolve the withdrawal, but I still see that you've already filed a complaint.
Did the casino not tell you why it is taking longer than usual ? It would be good if the casino itself would comment on these cases, because just telling you to be patient is probably not enough.
You haven't had any update since Friday ?
Godmorgen... praktisk talt lørdag aften kontaktede jeg chatten for sidste gang.. og nu svarer de med simpelt KOPIER OG SÆT ind og siger, at man skal være tålmodig, og at tilbagetrækningen næsten er ved at være færdig med behandlingen... men intet er flytte!... kort sagt, ingen grund til alt dette
I won 750AUD on Crownplay Casino over 2 months ago, I went to withdraw the funds to my account then found I could no longer access my account due to verification requirement, I sent the required documents to the email provided but haven’t heard anything since, I contact the 24/7 customer support but they are no help at all
What should I do, is it just a scam and I should give up or keep waiting ?
In this case, I would really recommend filing a complaint here with our team. It is really a long time to wait for the verification and I am sure our team will do their best to help you out. Please follow this link whenever you decide to submit a complaint, and let us know if you need any assistance with that.
Godmorgen... praktisk talt lørdag aften kontaktede jeg chatten for sidste gang.. og nu svarer de med simpelt KOPIER OG SÆT ind og siger, at man skal være tålmodig, og at tilbagetrækningen næsten er ved at være færdig med behandlingen... men intet er flytte!... kort sagt, ingen grund til alt dette
It would be great to see their progress soon. Based on the fact I found in your complaint, previous payments took some time, yet they made it through eventually. To me, it sounds like the casino is experiencing some sort of delay. Of course, using copy/paste responses is not pretty friendly or useful, but casino employees usually use this approach when they wait for further updates. 🤷♀️
Let's hope for the best!
Godmorgen...Jeg kan bekræfte, at 311fr-gevinsten ankom på min bankkonto i dag...jeg vil sige 11/12 dage siden jeg foretog hævningen
Thank you for this great update. It is really good that you received the money even though it took a little bit longer than you would have liked, right? Are you going to stay with this casino now? What do you reckon?
Godmorgen... ja jeg vil sige lidt skuffet over udbetalingstiderne ellers kan jeg rigtig godt lide casinoet
If you'd like to share your experience, please follow this link where you can write your review for this casino. It could really help others.😉
Hi all,
Recently signed up to crownplay and had a bit of a win, have looked through the comments and seen how slow it can be to be paid out which is a bit dissapointing..
But just looking to see if many people from australia have withdrawn?
If so when entering your bank details
It asks for a clearing number, would this be my banks swift code?
And a Iban or bank code, would that be my bsb and account number together?
Thanks in advance
Hey Jakb
Clearing number is your bsb and account is your account number, Max withdrawal is $750 here...I stopped playing here once I got my money...but I religiously play at Woo casino and casino Chan as they allow Aussies to play pragmatic slots...super fast withdrawals..don't put any more of your money into this place..that's just my opinion.
Awesome i wasnt sure on that when i asked the bank they said it would useually go together, so good to hear from somebody thats done it and it worked...
Just curious as to how long it took to get your money?
And yess i wont be putting anything else in until my moneys cleared at a minimum
My withdrawal took 14days, too long for me, I don't have the patience for that lol hopefully you get your money sooner, rather than later, but as you can see from this thread, you'll be joining us with that wait😂
sorry to be a pain but i was speaking to my bank and they said you would need the swift code in there for an overseas transfer..?
But your saying where the clearing number was you used your bsb and where it says IBAN or bank you used your account number? Cheers
No you don't need a swift code, I don't know where the bank got their info lol but I've made withdrawals at multiple casinos with the same layout for bank transfers and not once did I enter a swift code.
Just enter it like I told you and submit it...did it not work when you tried?
Bank name: e.g COMMONWEALTH BANK
Clearing #: 062948
Iban or bank: 12345678
Account holder: your name
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