I can see that you probably have such mixed feelings, and after this answer, I do too, to be honest. Anyway, at least something has moved forward and I believe that this situation will be resolved with the help of the supervisor.
We will see what happens next and it was certainly good that you updated the complaint.
I hope for a good ending. 🙂
I am in the EXACT SAME BOAT. Look at my screen shots and tell me how similar they are to yours. 
Yup, now it’s "Technical Team" since we know it’s not Rival. Which they kept trying to say. Sad 😔 . Well I was told I’d have an answer tomorrow. Let’s see what tomorrow brings.
Thanks, and same. This is exhausting.
You're welcome, hopefully we'll get to something relevant.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
