ForumCasinoerFairspin Casino – generel debat

Fairspin Casino – generel debat (side 2)

2 år siden af Anonymized284
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Klausscrf
2 år siden

As far as I believe, you already solved this issue via the regulator, am I correct, please?

Please bear in mind that we deliberately serve as mediators, we are not regulators nor lawers, so our hands are bound sometimes.

What Kristina wrote to you is all right. It's a business standard that payments are handled by those payment providers - the 3rd party company, so such an issue is out of our reach and the casino must usually wait for the provider to solve the problem - it's up to the provider.

don't make me wrong, however, customers should not get involved.

2 år siden

hbabe har allerede indbetalt 500. engang anmodede om en hævning på 150, hvor kun 88 ankom på min konto. Jeg er blevet udsat i to uger, at det resterende beløb stadig vil komme på min konto. men der sker ikke noget, kan kun fraråde at spille her. støtten er høflig, men ikke nødvendigvis hjælpsom. Det siger bare, at du allerede har fuldført processen, og pengene burde komme meget snart. bare ikke spil her, der er nok sider, hvor du kan spille. et depositum er gået helt under. 10 euro som jeg heller ikke får tilbage fordi de siger beløbet bliver refunderet. heller ikke sandt. hændelsen var allerede 10 dage siden.

disse er svindlere.



Automatisk oversættelse:
2 år siden

I did a deposit of 300 usd 6 days ago , their system gave a different account provider from the last time to deposit.

until now I DONT have my money credited or refunded . They are ignoring all my emails and on the chat they answer always the same :" we are still waiting updates from your case, just wait " and then they ignore me for all day again


their are being totally unprofessional and unfair , i just want my money !!



2 år siden

Wow same for me ! And today they told me that the money was credited and lost, which is not true at all. Also they inform me I cannot withdraw more money that deposit but only less.... This casino is a scam... Do you know who the providor is ?

Tamera
2 år siden

You must send a complaint to https://www.curacao-egaming.com/


they are the gambling regulator. Mine problem was solved just 6 days later after send the complaint

2 år siden

Wow same for me ! And today they told me that the money was credited and lost, which is not true at all. Also they inform me I cannot withdraw more money that deposit but only less.... This casino is a scam... Do you know who the providor is ?

2 år siden

Kindly submit the complaint as well, as I have instructed earlier.

https://casino.guru/complaints

Thank you.

2 år siden

Rigtig beskidt casino "Fairspin" også den velkendte streamer Casinodaddy fremme casinoet. Hold dig væk fra dette casino, det er tvivlsomt!

Automatisk oversættelse:
Anonymized284
2 år siden

Hello,

I can see that your complaint against this one was closed as resolved and you got your winnings. It's been

months back. How long did you wait for the money back then?

2 år siden

Hello,

I can see that your complaint against this one was closed as resolved and you got your winnings. It's been

months back. How long did you wait for the money back then?

2 år siden

Et tvivlsomt casino i rigtig lang tid. Har du en god anbefaling til mig til spillere fra Tyskland Radka? LG

Automatisk oversættelse:
Anonymized284
2 år siden

You can start by browsing the recommended casinos. Alternatively, you can browse newly opened casinos.

Feel free to adjust all filters to your liking.

I can't recommend casinos directly because I'm not a big player myself 🙂.



1 år siden

Jeg indsatte €10 og mine penge er i London...

Fairspin siger, at dette er mit problem....

Skrill siger, kontakt casinoet...

Fairspin er ligeglad...

De siger fejl i skrill...

De lod mig indbetale et sted i Lindin... Sig bagefter, at det ikke er vores skyld...

Fejl i systemet...

Det samme trick for 3. gang...

Ikke engang et par FreeSpins efter timers supportstress..

Og få dokumenter...

Fairspin plejede at være 10/10.. Nu 2/10..

Selv med token-beholdningen snød de ikke med omkring 100 €..


Vær forsigtig med token-spillet...

De forsøger at snyde dig med udbetalinger, der pludselig forsvinder uden antydning af mulige komplikationer...




Redigeret af forfatter 1 år siden
Automatisk oversættelse:
mdurau888
1 år siden

Hi,

thank you for sharing. Did you eventually solve the deposit issue? I must confess that I did not fully follow: the money "was in London" and then you deposited it "somewhere in the Lindin".

I'm also interested to know, how does the token game work in Fairspin? How exactly you were cheated? 🤔

1 år siden

De har betalingssystemer, som de ikke kan kontrollere eller løse problemer med. Jeg ventede på mine penge 4x uger og brugte tid på supportchat.

Der kom ingen penge, men altid engang..

Nu har jeg ventet på mine penge siden 20/12/22.

...

Med token-spillet kan du teoretisk investere penge med zoner i kasinoet...


På et tidspunkt ønskede jeg at udbetale mine aktier fra kasinoet og faldt for de vilkår og betingelser, der er meget skjulte og luskede.

Jeg har aldrig modtaget denne udbetaling.

Jeg anbefaler at tage skærmbilleder af chatten for alt. Og eksplicit at spørge om alt og have beviser.

Forestil dig at købe aktier med et kreditkort.. Men du får ikke dine penge, fordi du har udbetalt med en bankoverførsel...

Trickene er omtrent så slemme som det.

Jeg har screenshits af chathistorier, der er meget...meget respektløse...





Automatisk oversættelse:
mdurau888
1 år siden

Hello,

not the best experience, I won't be happy about that either. Did I understand correctly that this is not the first time you're facing an issue with the deposit (among other issues)?

Anyway, I fear that the problem can be caused by the payment provider, and that is something the casino can't resolve on its own. Not ideal, but quite common.

I can see that you wrote "The money has been credited to Fairspin's bank account in london" - in the complaint.

Can you see that amount in your casino account? 🤔 Or do you just know that the money has reached the recipient, but issue persists? I'm honestly not sure.


1 år siden

Jeg har en skrill-overførselskvittering.

Der står, at pengene blev overført til London

Automatisk oversættelse:
mdurau888
1 år siden

Well, has the issue with the lost deposit been solved already? The complaint remains open, so maybe you would like to update Nick about the other issues you described. 🤔

1 år siden

Problemet er ikke løst, og det har eksisteret i over en måned.

Jeg bliver snydt med copy paste spam-beskeder på kasinoet

Automatisk oversættelse:
mdurau888
1 år siden

Seems that both Nick and I lost track of the issue. 🤔

I would say that you should write a short recap of the problem and paste it into the complaint. Can you do that, please?

1 år siden

file

file

file


De griner dig op i ansigtet, mens de snyder dig..


Resumé:

Mine penge blev overført, men ikke krediteret.

Ifølge overførselskvitteringen blev pengene sendt til en konto i London.

Redigeret af forfatter 1 år siden
Automatisk oversættelse:
mdurau888
1 år siden

Hello,

I do not see any inappropriate reactions on the chat operator's site, to be honest.

The transaction is under investigation, hence no other "guy" can tell you more until this investigation is over, I'm afraid. To investigate further, the casinos usually forward the issue to their 3rd party payment provider, until further notice, the casinos can only wait for the results, at that moment you are literally in the same boat.

I suggest you wait for an update, there is nothing else you can do, I'm sorry.

I checked your complaint though, and find out that 12 hours ago the casino informed, that they had asked the provider for an update and received it.

I guess that this is a good turn.🤞


Redigeret af forfatter 1 år siden
1 år siden

Dette er et lille uddrag...


Intet er klart endnu

Kun forsinket igen med at anmode om dokumenter, som jeg sendte flere gange for en måned siden.


Min token-udbetaling, som ikke udbetales, blev simpelthen ignoreret

Automatisk oversættelse:
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