Frumzi Casino – generel debat (side 6)

Den 27. september modtog jeg en e-mail om, at betalingen var gennemført, og at jeg skulle vente op til 3 hverdage, før den er krediteret kontoen.

Pengene kom cirka 2 timer efter modtagelsen af mailen ☺️

Mange tak 🙂

Jeg har en hævning på 400 € fra 16/9 og en hævning på 400 € fra 23/9, og jeg har stadig ikke modtaget pengene

Hm, I'd say you're not saying very much. Did the casino also tell you why it has a delay? 

However, if you go through the other posts and the recent ones, you will see that some other players had it and eventually got paid. So it looks like you'll have to be a bit more patient. We give the casinos 14 days to sort everything out and if they can't send you the money, you can contact us and we will try to help. 

Do you think you can manage and wait a little longer?

Jeg venter til de 14 dage er gået tak

Gode nyheder, så 50 til 50. 😀

At du har modtaget pengene er bestemt prisværdigt, og at du ikke ved hvorfor din konto er lukket er ikke så meget. Men desværre har casinoer også mulighed for ikke at give nogen grund, før de sender dig pengene.

Jeg kan se, at det nok er lige meget om din konto er lukket her, så held og lykke andre steder. 🙂

Hi, you can read my answer for the other player who is in the same situation as you. Apparently the casino has some delay but it looks like they are paying the player. 

Did you play with any bonus here? Was it necessary for you to verify?

Jeg er ikke blevet bedt om nogen identifikation, og jeg har ikke spillet med nogen bonus.

Jeg venter, indtil de 14 dage er gået, og hvis betalingerne ikke er foretaget, vender jeg tilbage til dig.

Mange tak.

I understand the post you're replying to wasn't for you but for the other player but that's okay. 

So I'll wait to see if something changes. 🙂

Jeg har hævet i mindst en uge og har stadig mine penge på vej ind

Well, according to other players from the same country, it almost seems this casino is slower with withdrawals. Feel free to browse it, because at least some of them confirmed a successful withdrawal in the end. I hope that brings some comfort to you. Have perhaps been told, what is causing the delay?

Hello!

Regretfully, another player is worried about his withdrawal, so I was hoping you could share your thoughts on how yours has been going.

Have you received the money? I sincerely hope you have. Get back to us with details, please.

Ja, de har sagt, at det har en mængde downloads

And I believe that's the point.

It is actually the most prevalent problem that guests from outside the casino cannot resolve. I would expect you to be on the queue list. Have you been told something about it?

Well, as we pointed out, other players suffered delayed payouts too - for the same reason, so perhaps the casino has not yet caught up with the current requests. Try to hold on! Keep us informed, please.

Det er det værste casino, jeg nogensinde har spillet, jeg har trukket tilbage i 10 dage, og der sker stadig intet...den support, jeg taler med, siger alle, at man skal være tålmodig, og der sker ikke noget..spil ikke i dette casino, hvis du vil at trække sig tilbage vil de aldrig lade dig gøre det 👎

Hey, if after 14 days there is no update, try to file a complaint here and our team will get into it.

What do you say? Would you go for it?

I will post the link where you can do that here, just in case.

Keep us informed, please.

Er der nogen der har udbetalt deres hævninger? Hvor lang tid tog det?

Hello, the best thing to do would be to go through this thread and see what the players had to deal with. You'll find a lot of information here and certainly the one you're looking for an answer to. 

Give it a try and if you have any more questions I'll be happy to answer them if I know the one. 

God aften. Jeg foretog en tilbagetrækning hos frumzi... det ser ud til, at det er sent. De fortæller mig altid de samme ting... at betalingen kommer, at jeg bliver nødt til at vente et stykke tid... Jeg er træt... Jeg vil gerne starte en klage

Hi.

Could you tell us when exactly you requested the withdrawal and if it was necessary to go through the verification process, please?

We give casinos 14 full days before our complaint team is able to intervene, you know.