3 år siden
Hvis du vil diskutere noget i relation til IviBet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Hej,
Jeg brugte sportsvæddemålsbonussen på casinoet og satsede med succes €54. Til sidst havde jeg €73 som bonussaldo, før det sidste væddemål blev afgjort, og nu måtte jeg indse, at jeg kun har €11,50 tilbage, og det selvom jeg ikke overtrådte nogen vilkår og betingelser i henhold til support. Selv hvis den maksimale udbetaling er 1x, ville jeg skulle have mindst 11,50 € oven i det, men det er ikke tilfældet
Hello,
sadly we do not deal with sports betting - only casino games. Anyway, what's the case then?
Any explanation from the casino?
Bare fortæl dig, vær forsigtig med dette casino, jeg prøvede at bekræfte min konto, og det kunne jeg ikke, jeg havde vundet 350 euro efter at have indbetalt 20 og ikke bekræftet kontoen, trak fødderne, jeg kunne ikke hæve dem, faktisk har også læst om en anden fyr her omkring, som i lang tid har forsøgt at sende ham 650 euro i overskud i dette casino, og der er ingen måde. Vær forsigtig med ivibet. Casino fidus, faktisk vil jeg bede casino guru om at gennemgå det. Tak.
Hello,
the casino has been reviewed a month ago, so it's a freshly reviewed casino - still, a questionable reputation (check it out here). What is the issue with the verification, please? If I would guess I would say that you had a problem providing some documents, am I correct?
Share more details, maybe we will make something up.
If you feel like you need help, you can even submit a complaint.
I found the most recent complaint about delayed withdrawal, but the winnings were paid - we just inform the player from Brazil, that we allow casinos 14 full days to complete the verification, because the moment this complaint was submitted, the verification was not completed.
This casino is a fraud...
This is the answear i got from them on mail , and they have blocked my account. When i want to make a withdraw..
I have sendt 50 emails and they while not verify my upplodded documents..
Dear Player,
In order to proceed with your withdrawal, you have to complete the verification of your gaming account. Please clarify why names in your Profile and on the documents that you provided are different.
Also, we would like you to upload a photo of yourself holding your ID in your hand into your personal profile. Please, make sure that all details are clearly seen. It will help us speed up your account verification and withdrawal process.
Hello,
well, if your names are different the casino truly has to find out the reason, and to verify your account undoubtedly, some additional documents - selfies may be required. That all sounds reasonable. Do I understand that you explained the situation by sending these 50 emails, you also provided the selfie per request, and now you're just waiting, right?
When exactly has the verification started, please?
I'm sure that you'll be asked further questions in the complaint you already submitted, kindly be prepared for that.
Hello,
it seems like the casino is not in its best shape at the moment. 🤔 Last complaints are about KYC and delayed withdrawals.
May I know when exactly was your account verified, please?
Deponeret mange gange i ivibet. Havde 1250 på konto så trak. Fik bekræftelsesmail, men nu blokeret fra siden. Gad vide, hvordan andre mennesker formåede at få deres penge tilbage efter vedvarende e-mails?
Deposited many times into ivibet. Had 1250 in account so withdrew. Got confirmation email but now blocked from the site. Wondering how other people managed to get their money back after persistent emails?
My accout verified 3 days ago..my payment still pending..they sent me a mail that they check withdrawals by hand..haha...they are joking with us for sure ..660 euro ..when i made the deposit needed just a few seconds to take your money ..now that they have to pay i have to wait months or lose my money...but if they think can cheat me they are very wrong!!!
What you described here is a very normal thing, especially in smaller casinos. First withdrawals always take more time, because first of all, the user's account needs to be verified, the documents sent by the player need to be checked by a special department and then the pending withdrawal gets into the queue. In some casinos, some withdrawal requests are approved automatically, but it almost never applies to first withdrawals that are approved manually.
Regarding the fast deposits - the deposits actually aren't so fast as you might be thinking. Once you make a deposit for example with your card, the casino borrows you their own money so you can play immediately without waiting a few days until your deposit reaches the casino's bank account. Of course, people would be mad if they had to wait a few days until they can start playing so that's how casinos deal with it.
My withdrawal came in this morning. Strange but when I contacted them on live chat they just explained how long it would take and seem legit. Looking back now I didn’t have much issues , only got scared man because other people saying they didn’t get money back
So other companies like bet 365 bwin and others that pay instantly are just crazy and ivibet is the normal one..ok my friend you can joke with your money not mine!!!
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
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