Hello,
great news indeed. Sometimes I also expect the worst especially if there are some complaints and bad reviews.
Calm waiting is sometimes the best strategy. 😀
Hello,
I think that you should try to cooperate and provide all the necessary documents, this is the easiest way even in a casino with a questionable reputation.
Are there any documents you just can't present to the casino now?
Hello,
this is, however, a pretty standard demand. Casinos usually ask players to make a selfie where they hold the ID next to their facese. The casinos don't have the luxury to meet you in person and check your ID in your presence to compare the photo, you see?
Just provide this selfie, to the casino.
Hello,
pardon my question but did you notice that the casino actually has a bad reputation?
That's why we advise players to keep an eye on the reviews. May I know whether your account has been fully verified? I guess that this is what bothers you right?
Sorry to say that but:
"Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request."
If I may I recommend you cooperate with the casino so you will pass the verification sooner.
Then you should focus on passing the verification, no matter the bad reputation, passing the KYC is a must.
I checked the complaints, and you can do the same here, and found that there is only one unresolved complaint right now. In other cases, players were paid in the end:

I'll take it as a good sign, let's be positive. Let me know how the verification goes.
I would assume there would be more than four open complaints. 🤔
If you know any persons with a pending withdrawal, would be good to send them all here. what do you think?
i am sending all people here or on askgamblers... not because off help but i have big plan xd "wat we see is depend what we looking for" hehe alleluja!
I was not only concerned about complaints, but obviously, every player with suspicion is welcome to submit one.
Care to explain the big plan, or should I wait for the grand finale? 🙂
Min ven, jeg har foretaget hævninger flere gange, og jeg havde ikke noget problem.
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Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.