JustCasino – generel debat (side 2)

Thats the problem they dont tell me the name of their provider so i can contact them

Hmm, I was referring to the provider from where you sent the money. So if it was through a bank, contact your bank to see if everything went well. If it was from another company, contact them directly. 

Do we understand each other?  🤔

I Sverige er det forbudt at sende penge direkte til casinoet, hvis der mangler en svensk licens. Casino har nu forskellige "online butikker", så de bruger en 3. parts betalingsoperatør. Jeg har talt med min bank, de siger, at pengene er gået til Mexico. Kasinoet siger, at pengene stadig er afventende. Jeg har vist transaktionen, at pengene fra min bank allerede er taget. Men kasinoet er ikke så hjælpsomt

Thanks for the clarification. Preferably, the casino and its third-party payment provider should look into this issue directly. At least it would make sense to me. Generally speaking, it's quite common for the deposit to end up in a completely different company with a different merchant code too.

(Associated thread here here:

https://casino.guru/forum/complaints-discussion/question-about-gambling-websites-with-curacao-license-using-incorrect-merchant-category-code )

Sadly, without having access to the payment provider, it's really hard to move forward. Nevertheless, I advise submitting a free complaint directly through our Resolution Center if you feel helpless about what to do. If nothing else, it ought to offer an opportunity to look into whether the casino is making an effort to address the problem.

Anyway, if you want to find out more about the process, please follow this link 👈

Don’t do the same mistake as I did. I have played a lot, a lot. When finally I got a win of 40.000 nok and tried to withdraw , I have been waiting one day and the withdrawal was still pending . Then I went to ask when do I get my withdrawal processed they said that it takes up to two days to process it, of course they do it in purpose so you can cancel it, that’s why they won’t process it faster as other casinos does. So guys, if you want to know , yes they use 2 days to process it, I’m not sure if it’s real because I haven’t got so far to wait 2 days, I have been waiting only one day and the withdrawal was still processing so I could cancel it . Yes I have canceled it and use the funds. You will never get away with your withdrawal so it’s up to you I have closed my account

Hello, I don't want to be mean but in many casinos the withdrawal process is an even longer procedure and if you only have to wait 2 days I don't think it's a big deal at all. If you have the urge to keep playing then it's probably not good and I'm very sorry that you probably lost your money in the end. If you won such a big amount I wouldn't be surprised if the casino also did some check of gameplay, which could take even longer. 

I guess that will have to change or you will have to play in a casino where it takes a while to get your money sent to you. 

Nej, du tager faktisk fejl her. kun ulækre og ikke-seriøse kasinoer holder en udbetaling 24 timer i døgnet. Kasino med svensk licens udbetaler med det samme. At tale om, at de skal "se", når man vinder stort, er også et stort bullshit. Jeg har vundet 120.000 kroner på svenske spil, og jeg fik det udbetalt inden for 5 minutter. og dette var på netent slots.

Stop med at spille på curucao og cista rica casino.. FORSTÅ EN TING. Du får ingen penge. De ved, at KUN spilleafhængige spiller på disse casinoer. De ved, at du spiller pengene væk, så de betaler ikke ud. De forsinker det, indtil du taber..

Greetings, Gez80

I can appreciate your opinions to some extent, but when speaking to other players in particular, please refrain from presenting your suggestions as the only definitive general reality here in the forum. You are not very helpful when you try to scare other members just because you think you know how every casino works.

Although Jaro has been fairly kind to you, you are again going too far, in my opinion:

In fact, a large number of Curcao-licensed casinos pay out winnings without any hesitation. Players prove that almost daily through user reviews or complaints.

Some of these just don't want to pay out for costly licenses, for instance.

Furthermore, let me reiterate that this is a forum - a place for respectful conversation and support. Recognize that, or else you will not be able to publish any more non-objective posts.

Your words perhaps have a good point, but still, it is quite misleading to compare how it looks when a Swedish player plays in an SGA-licensed casino to a situation when an international player plays in the casino without a local license. The conditions are different.

I can assure you that 24 hours for withdrawal is not business standard, yet it's a far too short timeframe to accuse any casino of stalling.

However, it's great you were paid so quickly. Care to share a screenshot, perhaps? Such a capable casino is definitely worth a little appreciation.

Jeg har spillet på mga kasinoer, som er "internationale", som udbetaler meget hurtigere. Kun kasino fra bananrepublikker, der forsinker udbetalinger. Jeg forstår, at du synes, jeg taler lort. Hr. Selvfølgelig kan jeg dele et billede.

Cool thanks. However, the screenshot does not say much, the withdrawal request time and date are missing.

You don't need to take that so personally; as long as you tone down your attitude and remain decent, you are more than welcome to stay. In my opinion, you have some good thoughts and many experiences, so it will be quite a loss to the community if we part ways.

Speaking about MGA, have you too noticed they seem to be less engaged in the player's issues?

At least I got the impression from other players.

Aha ok, men jeg lyver da. Det tog 10 år at gennemføre tilbagetrækningerne. Og alle curucao kasinoer er fantastiske og meget bedre

Jeg taler kun om mine oplevelser. Jeg prøver at give gode råd her. Jeg lyver ikke for folk på forummet. Som udgangspunkt er svenske casinoer baseret på Malta. Det eneste casino, jeg anser for at være uretfærdigt, er nordscasino, betsamigo osv.

Der er ikke noget galt med min holdning. Jeg ville sætte pris på, hvis vi forbliver på et venskabeligt niveau. Det er dig, der på en eller anden måde forsøger at skelne min holdning gennem skrivning. Jeg har været her længe og aldrig haft en kamp med nogen. Tak

I can't fully agree on that.

The way you present your experiences sometimes exceeds a reasonable level, and the way you provide your opinions is quite often inappropriate. I do not doubt your good intentions, but the outcome is sometimes so straightforward that it's almost like preaching. Generalism won't help others. Just keep it concrete, decent, and friendly.

Du kan lukke min konto. Tak og farvel

Dear , come down! I can see that you are just an amateur who is playing casino sometimes for peanuts!

We have years of experience, tons of money lost and thousands of casinos played! Mind your own! Get some fresh air, move forward, get your life back, forget about that comment!

Why do you waste your time with this amateur? Let him be , ignore him! " he knows better, the amateurs always knows better! Have a great evening 😊

Your account will be closed as per your request. Stay well.