jeg satsede på kasino, derefter andre væddemål på andre markeder, jeg ændrede min enhed, fordi den tidligere registrerede havde et problem, de blokerede min konto og hævdede duplikering, jeg har mere end 5k på kontoen, jeg vil have mine penge.
Do I understand correctly that the casino has blocked your account due to the multiple accounts?
Did you open more than one account there, are you aware of something like that?
Try to provide more details to us, please, and hopefully we'll be able to help.
Jeg har kun åbnet min konto, de hævder, at jeg brugte flere, historien der har kasino, sport, simpelthen blokeret natten over. blokeret den 20/07 om natten, efter at jeg brugte min mobiltelefon på wifi i en anden by, hvor jeg arbejdede.
So you have done the right thing to file a complaint where our team will try to get this issue solved as soon as possible and in the best possible way.
Were you in contact with the casino regarding this at all?
Jeg gik ind, og de sagde, at den ikke ville låse op. 
Alright, so now we need to wait for our complaint team if they will be able to get in contact with the casino and then solve this issue of yours.
Hopefully, this will happen soon and you'll be able to withdraw your money. If you only have one account at this casino and you did not open a second one, there is no reason for the casino to keep your money, in my opinion. 🤷♀️
Do you have any updates for us by any chance?
Hej gutter, intet svar fra dem, for da jeg sendte printet, sagde de, at det var blokeret, og der var ikke andet, jeg kunne gøre. så jeg leder efter dig til at hjælpe mig, fordi jeg har brug for disse penge.
Thank you for the update. Please try to update your complaint where Nick needs some additional information from you so he can move forward with it.
Keep in there, and we'll wait for the outcome here.
Meget dyre spil, og de betaler ikke
Hello, how do you think the games are expensive ? Maybe it's just a translation error, but you don't pay for games. Do you mean they have a low RTP for you or something else ? Feel free to say more if you want.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
