Play Boom Casino – generel debat (side 3)

Yes, in that case I think you are right and if the casino wants to close your account they can do so, but I don't think it is right to just void your winnings. 

Therefore, it is definitely right that you have decided to file a complaint and our team will try to help you as it is quite unfair from my point of view. We'll see where we get and what we find out. I hope for a fair resolution and hopefully you will get your money back. 🙂

I hope so too. But for what I read they are not even responsive. So i think it will be a hard case to get them even to respond.

I read your case and I also noticed that you also had a complaint filed with us, but the casino did not address your situation and did not comment. That is why it has a pretty low safety index and if it does the same in other cases, it will be even lower. 

I guess I don't have to say I'm sorry you lost a lot of money because even if I am, there's obviously nothing more that can be done about it. The only positive thing about this situation is that the players have the opportunity to see how the casino has treated the players and decide not to deposit here. 

I hope you won't come across anything like this again in the future. 🙁

De svarede ikke engang på CasinoMeister, som er et stort spilleforum.

Sabine, jeg synes personligt, du kan sige farvel til penge. Hvis de ignorerer, skal du vide, at de ikke har til hensigt at give dig pengene længere. De gjorde det også mod mig. Jeg oprettede mange konti, og så snart jeg indsendte mit navn, blev kontoen ignoreret.

Jeg synes, det er synd for dig, du siger, at du så min advarsel på CasinoMeister, men du begyndte stadig at spille på Playboom. Sikke et spild.

Hej,

Ja, det synes jeg også. Men så længe jeg e-mailer dem, og jeg modtager en automatisk support-e-mail tilbage, er jeg ikke blokeret. Så jeg forbliver håbefuld.

Desværre bemærkede jeg for sent, at Paradise Casino er det samme som Playboom, og jeg læste først om det bagefter. Ellers var jeg selvfølgelig aldrig gået i gang. Casinosky er også deres, og det betalte sig pænt. Derfor begyndte jeg at lege med dem.

Uden at vide, at hvis du har en stor gevinst, vil de snyde dig.

Jeg kender i øvrigt en hollænder, der spillede på Playboom24 og trak licenskortet. Hvis ikke har du en KSA-licens. Og efter mange e-mails dag og nat fik han endelig sine indskud tilbage. Men han bombarderede dem virkelig med e-mails, og ud af ingenting modtog han en e-mail med tilbagebetaling af depositum.

Jeg modtog også disse automatiske e-mails tilbage, men de ignorerede mig i sidste ende.

Vil prøve det. 10.000 er mange penge. Og især hvis de bare stjæler det.

So I'm sorry that they didn't write you back even on the other site on which you filed your complaint. 

However, if Sabine has an open complaint with us, there is certainly no need to condemn this case just yet. Our team will try to help her as best we can and we will see where we get. 

For now, we will have to wait and see how the situation develops.

I firmly believe that she will get her money, but I won't get ahead of myself just yet. 

Playboom and Playboom24 including the casino that she played at don't care about CasinoGuru or any forum. They know that people with a gambling problem will keep on playing there even after a warning.

Yes I understand what you are saying and if the casino ignores the complaint it will get black points. This way I don't think it will have a good reputation and less and less people will deposit. That's what I would like to see. 

Yes as I can see they have never responded on any claim. So they will probably ignore it ones again. I hope for the best because its a new casino of their brand.

They themselves told me that they do not care about any casino forum, and do not work with them. Ofcourse I hope the best for you but I have a bad experience with these bastards.

Yea it doesnt look promissing.

De overvåges også af spillemyndighederne:

Sarah Eternal SRL

https://www.casinonieuws.nl/online/kansspelautoriteit-vragent-curacao-om-hulp/

I dette tilfælde casino himmel.

Risikerer en bøde på 600.000.

Lad os håbe, at dette afskrækker dem, hvad der er irriterende er, at de kun skal give dig det indsatte beløb tilbage.

Hi, Sabine did you got your refund back because i am wanting my deposits back.And asked them to pay back my money because they dont have a licence in The Netherlands.

I also wrote Playboom today that I want my deposits back, they asked me my name and birthdate, sent it to them. Haven't had any response, giving them a few days. I told them that the Dutch Gambling Authority is actively pursuing illegal online casino's operating in the Netherlands. We will see what they say/do.

I didnt but I know people who had a refund because of the no liscense thing. So keep sending them emails!

Wow at least they responded lol

Is the statement for your lost deposits or for your win?