1 år siden
And we're lucky to have you here, because this is the kind of feedback we won't get by any other ways.
I want you to know it. 🙏
Redigeret af forfatter 1 år siden
RichPrize Casino – generel debat (side 7)
1 år siden
Desværre, på trods af mine utallige beskeder og daglige skrivninger vedrørende min sag, har jeg endnu ikke modtaget noget svar fra casinoet
Automatisk oversættelse:
1 år siden
That's a shame. However, if the casino has nothing to say yet, I think bombarding them with more emails will probably be counterproductive. On the other hand, I understand that maybe even one piece of information about what stage the process is at would be a relief for this case.
For now, unfortunately, all we can do is wait for new information.
1 år siden
Jeg forstår det, men det er mere end 2 uger siden, jeg bestilte betalingen, og jeg ved stadig ikke, i hvilket stadium min betaling er.
Automatisk oversættelse:
1 år siden
Now the time has come for the casino to make a clear statement! I honestly hope they will address the complaint soon!
1 år siden
Ja, jeg håber, de vil kontakte mig om dette
Automatisk oversættelse:
1 år siden
Give it some time, though. Hopefully, you'll find it quite positive that this casino has reached out to us a few weeks or so ago to discuss user reviews and experiences, so I'm convinced the communication channel should work!
Redigeret af forfatter 1 år siden
1 år siden
Okay jeg forstår :)
Jeg vil vente tålmodigt på en besked fra kasinoet
Jeg troede, at kasinoet ville genopbygge sit omdømme, så de kontaktede dig
Automatisk oversættelse:
1 år siden
We are also curious how the casino will handle this. I hope that the casino will join the conversation without any problems and that everything will be resolved and turn out well in the end. Fingers crossed🤞😊
1 år siden
Godmorgen... Var du i stand til at kontakte Richprize Casino angående min udbetaling?
Automatisk oversættelse:
1 år siden
Good Day!
I probably should have mentioned that I'm not involved in the complaint process, as a result, I see the same information as you in the complaint thread.
The timer has worn off, though, I would expect an update quite soon. 🤔
I'll check on it tomorrow to see whether the casino has responded.
1 år siden
Har Richprize Casino stadig ikke svaret på min sag?
Automatisk oversættelse:
1 år siden
Hello!
As far as I can guess, the casino is no longer interested in complaints submitted by you due to your history with them. As I mentioned someone from the casino reached out to us because of your user reviews. 🤔
I'm strongly convinced this is the reason for the silence in the complaint.
Let's see what the complaint handler knows, however; we should wait for an update.
Redigeret af forfatter 1 år siden
1 år siden
Jeg forstår det vist ikke helt. Troede kasinoet, at jeg skrev noget falsk? Hvis ja, så kontakt mig venligst angående denne sag? Hvis kasinoet var fair over for mig, ville jeg aldrig skrive noget dårligt om dem og slette alle klager, men kasinoet er ikke fair over for mig. Jeg er villig til at tale her med en kasinorepræsentant, jeg har intet at skjule, og jeg vil med glæde tale høfligt
Automatisk oversættelse:
1 år siden
For det andet, er mine negative kommentarer en grund til, at kasinoet ikke udbetaler mine penge? Hvis de ikke ønsker at acceptere mig som spiller, bør de hæve mine penge og blokere mit videre spil... Alle respektable casinoer gør dette.
Automatisk oversættelse:
1 år siden
Jeg forstår det vist ikke helt. Troede kasinoet, at jeg skrev noget falsk? Hvis ja, så kontakt mig venligst angående denne sag? Hvis kasinoet var fair over for mig, ville jeg aldrig skrive noget dårligt om dem og slette alle klager, men kasinoet er ikke fair over for mig. Jeg er villig til at tale her med en kasinorepræsentant, jeg har intet at skjule, og jeg vil med glæde tale høfligt
Automatisk oversættelse:
1 år siden
The problem is that I do not understand the casino approach either! I asked the representative via email since the person was originally concerned about your already rejected review. He made it clear your account was about to be closed, and no one from the casino cared to explain what had happened or what you had done wrong.
I did what I could, even though I don't handle complaints, but I feel the case is lost. I am sorry for that.
I must say I'm truly annoyed by such a lack of communication...
Redigeret af forfatter 12 måneder siden
1 år siden
Ok, mange tak for din hjælp 😉 Jeg vil rigtig gerne efterlade en anmeldelse af casinoet, så ingen fjerner det, og jeg håber, at bedømmelsen af casinoet falder, jeg er blevet snydt af dem for anden gang tid!!
Automatisk oversættelse:
12 måneder siden
Dear kaczka381
Firstly, I want to extend our sincerest apologies for the delay in addressing your previous complaint. Your satisfaction and trust are of utmost importance to us, and we deeply regret any inconvenience you may have experienced.
We understand that it can be frustrating to be left in the dark, and for that, we are truly sorry. We are taking this matter seriously, and we will keep you informed of any progress every step of the way. Our goal is to provide you with a satisfactory resolution that meets your expectations.
Once again, please accept our deepest apologies for any frustration or disappointment you have experienced. Your feedback is invaluable, and we are committed to improving our services based on your insights.
Victoria
1
12 måneder siden
Vil min betaling endelig blive krediteret min konto?
Automatisk oversættelse:
1 år siden
Ok, mange tak for din hjælp 😉 Jeg vil rigtig gerne efterlade en anmeldelse af casinoet, så ingen fjerner det, og jeg håber, at bedømmelsen af casinoet falder, jeg er blevet snydt af dem for anden gang tid!!
Automatisk oversættelse:
12 måneder siden
Well, it worked out, I guess. 🙂 I'm convinced it was purely a misunderstanding. I'm so glad to see Victoria here!
