1 år siden
also can not in account
1 år siden
Du skal ofte nulstille adgangskoden. På et tidspunkt vil du modtage en e-mail med en ny adgangskode. Jeg gjorde denne proces omkring 30 gange, indtil en e-mail blev sendt.
Automatisk oversættelse:
1 år siden
Men ikke desto mindre modtager vi ingen penge...
Automatisk oversættelse:
1 år siden
its all the same bogamba same chat slootz bogamba email zero slootz also
1 år siden
Jeg har nu kunne nulstille adgangskoden. Nej, der var ingen reaktion på tabet af kredit.
Automatisk oversættelse:
1 år siden
I am glad that at least something has been successful in this casino, but on the other hand it doesn't really solve much and the important thing is the withdrawal, about which you still don't have further information. 🤔
1 år siden
hi
same problem get total from casino group from slootz bogamba 20000 euro
its pending from 26 oktober chat always same answer
1 år siden
Hi, in this case I would also recommend to file a complaint. I have a feeling that every player who comes here has the exact same problem. Anyway, what did the casino say to you, why don't you have your money yet?
Also I think that everyone who goes through this thread can probably take it as useful information before depositing to this casino.
I wish you the best and I hope every case will be solved.
1 år siden
Er det ægte?
Automatisk oversættelse:
1 år siden
I was looking at our page what we have listed for the license and I found this. I think that says it all. Did you see it too ?
1 år siden
this email I get 30 min ago
We appreciate your patience while we work through a high volume of payments. Your payment is important to us, and we are committed to resolving the delay as quickly as we can.
Best regards
Slootz
1 år siden
Better than nothing? Honestly, I can't tell.
Maybe the casino is short on staff; that wouldn't be unusual during the last few days before Christmas. 🤷♀️
I'm not convinced that trying to figure out what is behind the delay helps anyone much. So, instead, I'll keep hoping for better news.
1 år siden
Jeg har modtaget denne besked siden begyndelsen af december.
Automatisk oversættelse:
1 år siden
i næste uge er det to måneder siden, jeg modtog de samme beskeder som de andre spillere her i diskussionen
Automatisk oversættelse:
1 år siden
the same as last Christmas 2 casino did not receive 3000 euros lucky wins also maximal wins are still on various platforms to play fear the same now get a lot of money buy a new car can see screenshot everyone has a bond with each other all on chat same answer I feel real humiliated slootz ,bogamba, voozazaa ,turbospins ,house of spins,tornadospins all same found from slootz company I have call promised me for Christmas answer I. think I speak with the owner
Redigeret
1 år siden
casino guru can u contact slootz??>?
1 år siden
Det er rigtigt, Casino Guru kan gøre sådan noget. Telefonisk eller ingen anelse.
Automatisk oversættelse:
1 år siden
can u all still login with ur own password or u need to reset it??
1 år siden
Jeg var lige logget ud og kunne ikke logge ind mere. Nulstille kodeord. E-mail kom umiddelbart efter 1 sekund. Nu er jeg tilbage. Sikke et cirkus egentlig. Det er altid muligt at tage penge, men det er ikke muligt at udbetale dem. uforskammethed
Automatisk oversættelse:
1 år siden
i næste uge er det to måneder siden, jeg modtog de samme beskeder som de andre spillere her i diskussionen
Automatisk oversættelse:
1 år siden
According to what I read here and wrote off, most of the cases have been dragging on for quite a long time. I would be very happy if the casino would pay out everyone's money and not just send the same message to every player. Of course we will just have to wait for that, although I think everyone has waited enough. I hope the next update will be with everyone getting their money.
I will keep my fingers crossed. 🤞
1 år siden
the same as last Christmas 2 casino did not receive 3000 euros lucky wins also maximal wins are still on various platforms to play fear the same now get a lot of money buy a new car can see screenshot everyone has a bond with each other all on chat same answer I feel real humiliated slootz ,bogamba, voozazaa ,turbospins ,house of spins,tornadospins all same found from slootz company I have call promised me for Christmas answer I. think I speak with the owner
1 år siden
Haven't you also thought about filing a complaint ? I think it might be appropriate, although nothing has been resolved yet, so I want to firmly believe that gradually the casino will come to its senses and start solving these issues.
What do you say ? 🤔
1 år siden
I recommended to file a complaint on this link. When you file a complaint and describe to our team what is going on, they will try to help you. One of the steps in the complaint process, after you have heard from our experts, is to contact the casino. However, if you do not have a complaint, then our team has no way of resolving it and no basis on which to contact the casino.
I would also recommend that you file a complaint, mainly because if the casino does not deal with such situations and therefore complaints, it will get black points and its safety index will go down.
So if you and other players have been waiting this long, I would definitely go ahead and file it.
Of course, if you would like to see what you can expect when you open a complaint, I have added a guide with useful information.
I think there is nothing to wait for here. I hope this will be sorted out soon.
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