Wildsino Casino – generel debat

Hvis du vil diskutere noget i relation til Wildsino Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Godmorgen,

Jeg tror jeg faldt i en fælde...

Da jeg er på dag 4, hvor jeg venter på tilbagetrækningsgodkendelse fra Wildsino1.com

På siden skriver de, at der er op til 3 dages ventetid

Deres svar hver dag er "vi er glade for at fortælle dig, at det er i køen til behandling"

Jeg skal tilføje, at jeg selv sendte dem identifikationsdokumenterne, og de svarede, at de indtil videre ikke er nødvendige

Hi there!

Despite it being hard to deal with, I would stick with what the casino already told you. As far as I understood the situation, your account does not need to be verified, but on the other hand, the withdrawal is delayed because there are others in the queue.

Let me, however, ease your pain a bit: According to our review, this casino is midsized, which may explain the delay. Let's say the bigger the casino is, the better chance a common withdrawal request will be handled quite easily. Additionally, its Safety index is decent, which means this casino will very likely pay out the winnings.

Try to calm down, ask regularly about the progress, and keep us posted, please. Even though I remain optimistic, it won't hurt staying in touch and ensuring all ends well.

Alt godt!

Jeg fik godkendelsen, og jeg venter på indsamlingen

That is great news!

Sometimes we worry for nothing. Right?🙂

If you like you could be the first to submit a user review for this casino about your experience and how would you rate it. What do you say?

Here's the link if you wish to do so.

Tell me now, please. Are you going to continue playing in this casino?🤔

I'm also waiting for a withdrawal from this casino. I requested on Monday and it's supposed to be processed in 3 business days but I'm still waiting. All they keep saying is that there's a delay without giving a timeline for resolution of the issue. I'm very frustrated.

Hi, in that case I would try to wait some more time. I know that when a casino gives you a timeframe it is not nice if they don't meet it but we also give casinos 14 days to send money to the player. 

Anyway, was it necessary for you to verify or not? Is this your first withdrawal? 

If nothing has changed and you had no information and the casino ignored you, we will try to help you.

Hej, jeg anmodede om mine første udbetalinger fra wildsino for et stykke tid siden, men der er desværre ikke sket noget endnu. Hver gang får jeg besked på at være tålmodig, men jeg er langsomt ved at miste tålmodigheden. For at være ærlig er jeg begyndt at tvivle på at jeg nogensinde får pengene, det er næsten 2 uger siden nu og det er ikke normalt.

Jeg ved ikke, om jeg skal verificere mig selv, hvilket sandsynligvis betyder, at det vil tage længere tid, venligst hjælp

Tak

Hello. You have been very patient; that's really cool.

I'd say if your account needs to be verified, the casino should tell you in the first place. Yet based on what you said, I feel the lack of communication prevents the progress. How about you file a complaint against the casino through our Resolution Center? It is free, so no risk involved.

If you're interested, please go through this guide 👈 Should get you prepared. I'll be here to help you out with any struggles or questions, don't worry.

Hej, tak for det hurtige svar, jeg venter endnu 1 eller 2 dage ellers vil jeg indgive en klage.

Jeg spurgte igen i dag, hvor lang tid det ville tage, og jeg fik det samme svar hver gang.

That is quite reasonable but I can see that if you keep getting the same answer, then eventually it will end up in a complaint anyway. I probably wouldn't hesitate to go ahead so that our team can investigate the situation sooner. 

I am waiting from payment of 175 euros since Friday (03.07.56 am) when i applied. Hopefully casino pays me and its not a scam. As per casino rules they have within 72 hours to process my request and send me the funds I am owed. I will come back on this should payment not go through by Tuesday morning.

May I ask which payment method you used for your withdrawal, please, and if your account is fully verified there?

Surely keep us informed about everything. I hope all will go smoothly.

Hej, undskyld, jeg kontakter først nu, jeg har modtaget alle mine udbetalinger.

Men igen tak for hjælpen her.

Thank you for the update. It is always the best to inform your complaint resolver as well.

Here's the link to your complaint where you can do so.

Still waiting to be paid and no request for verification ha-s -been made. Deadline for 3 days finishes tomorrow at 3.07.56 as it will make 3 full business days. payment should be visible tomorrow. If not paid I will upload the documents to prove that I am owed money by the site.

Well, to tell you the truth, we give casinos 14 full days to proceed with the payment before we can intervene in any case. So, even if you upload all the documents, which by the way is really unnecessary, and only if you file a complaint and you are asked to do so, it will be important to do, we need to wait for the 14-day time period to pass.

Have you tried to get in touch with the support and find out the reason they haven't paid you yet?

Which payment method did you use for your withdrawal?