The only way to speed up the process is if the casino is willing to do so, unfortunately. In this case, I can see, though, that they have these limits stated on their site:
So I believe the casino is acting exactly as stated in their terms.
Ja, men de betaler ikke hver dag. I dag havde jeg faktisk forventet en udbetaling. Nu fortæller support mig, at den næste først kommer i morgen. Så det vil tage mig for evigt at udbetale €3000
Did they give you any reason for the delay, perhaps?🤔 Sometimes this happens, especially if the casino is understaffed or overloaded with withdrawal requests.
Hej!
Jeg spillede der for nylig på winshark casino, og jeg vandt ganske godt sammenlignet med indbetalingerne. Jeg gennemførte bekræftelsen af spilkontoen. Og jeg fik trukket et indskud.
Fortjeneste skulle opnås ved flere hævninger, fordi det maksimale beløb for en hævning er 500e
Nu er udbetalingerne i "afventende" tilstand på sjette dag, og casinoet giver runde svar, som økonomiteamet vil give besked, når udbetalingerne er behandlet.
Så hvad skal man gøre ved det?
Det er ikke driften af et godt casino. For eksempel, hvis spilleren kender risikoen for at tabe, hvorfor giver casinoet så ikke generøse gevinster til sine spillere? Det er mærkeligt... For fair plays skyld skal både casinoet og spilleren følge det generelle billede
Hi, if you've gotten a withdrawal before like you say, I'd be patient.
We give casinos 14 days to sort out everything they need, so if they can't send you the money, then we'll try to help you out.
Also, you say you're verified, so maybe they'll check your gameplay and such and when they're done with that process they'll get to the withdrawal.
However, this is just my guess and may not be the reason.
So I would wait and see if the casino gets back to you and tells you something relevant or if nothing moves forward and you file a complaint with us.
I'd like you to update me.
Fingers crossed that all goes well. 🤞
Tak for din besked! Jeg venter på de 14 dage. Hvis det ikke virker inden da, vil jeg indgive en klage til dig.
Med krydsede fingre! 👍
I hope that you will be able to get your money soon, so any intervention from our complaint team won't be needed. They are unfortunately not able to start investigating before this 14-day time period passes.🤷♀️
We'll wait for the updates.
Har lige vundet 130000 kr men winshark vil ikke sæt dem til udbetaling og support kan ikke hjælp mig
nogen der hr fået deres penge og hvordan gjord i så gerne de penge kom ind på min konto som jeg lovlig har vundet håber nogen kan hjælpe
Hej,
Min oplevelse med Winhark var meget, meget dårlig. Jeg fik 500 € af mine penge udbetalt. Desværre måtte jeg spille resten af det væk lidt efter lidt på grund af lange ventetider. For at være ærlig, følte jeg, at det var for dumt at vente. Jeg kan kun anbefale at sende support en masse beskeder hver dag. Jeg har på fornemmelsen, at hvis man lægger det rigtige pres på dem, så betaler de ud.
Hi there!
They have paid now two withdrawals to me and two more is still pending.
I waited those two succesful withdrawals about week, but still there is missing winnings.
I guess you'll just have to wait.
On my case, there is 4 days left, when that 14 days time period is passed. So, then starts to investigate that. Let's hope they don't have to do that 👍
It seems that finance department checks your every played round manually, even if it was 0,10 eur round 😅 just joking ... I don't know, why that finance department feels so primal 🤷♂️ or do they do that just on purpose. Just wanting player to cancel his/hers requests and lose those back.
For my opinnion : Players allways do know the risks of gambling of course. I play, because I want win some money.
That's for sure, if someone wins, then some other loses, because casino allways wins. I guess it's basic rule of gambling. And for that reason every casino should respect players and pay winnings on time as fast as players do deposits there. Well, almost that fast.. 😅
And for those two succesfull withdrawals I contacted every day to finance department and asked them to process those requests.
It feels stupid, yes, and customer service / finance department allways answered the same message. It was like "our financial procedures are reviewed due course".... "finance department will notify of every payout by email" ... "concratulate of your winnings"
Third day email in a row made me annoyed 🤣 and I got the same answer like 7 days... It's like automated email, so no one has to bother to answer any specific questions.
It's too hard to speak/write freely 🤷♂️
Har lige vundet 130000 kr men winshark vil ikke sæt dem til udbetaling og support kan ikke hjælp mig
nogen der hr fået deres penge og hvordan gjord i så gerne de penge kom ind på min konto som jeg lovlig har vundet håber nogen kan hjælpe
What is the reason the casino won't let you withdraw, though? I hope we can somehow help.
Hej,
Min oplevelse med Winhark var meget, meget dårlig. Jeg fik 500 € af mine penge udbetalt. Desværre måtte jeg spille resten af det væk lidt efter lidt på grund af lange ventetider. For at være ærlig, følte jeg, at det var for dumt at vente. Jeg kan kun anbefale at sende support en masse beskeder hver dag. Jeg har på fornemmelsen, at hvis man lægger det rigtige pres på dem, så betaler de ud.
Too bad you haven't informed our team about these events in your complaint; it could have a different outcome, perhaps.🤷♀️
Har du modtaget dine penge endnu?
Hi, why do you ask, are you waiting for money here too ?
Hej, ja. I dag anmodede jeg om 3 hævninger på hver 500 euro for første gang. Derfor ville jeg vide, om Joossi har modtaget sine penge. Det gjorde mig også lidt mistænksom, fordi den har været i behandling i 6 dage. Indtil videre har jeg også modtaget 2 hævninger på hver 500 euro. Disse tilbagetrækninger blev hver behandlet inden for 2 dage.
I have got 1000 eur, but other 1000 is still missing/pending. I did my requests about 11 days ago 😮💨
So, haven't got all of those 🤷♂️
Just this morning, I asked "finance team " to execute them and I got same email back that "our financial procedures are reviewed due course" 🤯
Første gang de gav mig en nøjagtig dato, hvornår de ville betale mig, men ikke dig? Jeg forstår ikke denne forsinkelse. Jeg er spændt på at se, hvordan det går for mig nu
I got email yesterday like this 🤣:
I don't get it eather, the delay 😣
It's shame, how casino banish their potential customers 😑
Hej, ja. I dag anmodede jeg om 3 hævninger på hver 500 euro for første gang. Derfor ville jeg vide, om Joossi har modtaget sine penge. Det gjorde mig også lidt mistænksom, fordi den har været i behandling i 6 dage. Indtil videre har jeg også modtaget 2 hævninger på hver 500 euro. Disse tilbagetrækninger blev hver behandlet inden for 2 dage.
Then I would be a bit more patient and see what happens next. The fact that you have already received some money is certainly positive and I would not be so nervous yet.
Anyway, whatever happens or you get new information, I'll be here and you can let me know. 😉
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