Winsmania Casino – generel debat (side 4)

We are, actually, not siding with any casino, as you are trying to say here. We are mostly on players side, whenever we have a good proof that a casino is not being fair. Of course, it always goes also the other way around, whenever we believe, after seeing the proof of that, that a player is trying to "harm", in some way, the casino, we will turn to its side. We believe in fair play, and that is what we are trying to achieve here, in Casino Guru, really.

We always try to "examine" every user review, which comes to our hand, and not to let slipped any fake ones. I do not know, how the other sites work, to tell you the truth, I can just speak from our point of view.

I really am sorry for the complications you're experiencing at this casino, an am sure our team will do whatever it's in their hands to help you out. There is no need to do any accusations, though. We are here to help players, for free, and willing to do as much as possible to achieve the best solution.

ikke bare lege der alene......

Sorry, was this comment meant for someone specific, perhaps? Try to use the "reply" button next time, so the person can be notified.

I have been waiting a few days now for my withdrawal of 250 pound online chat don't reply to me anymore I also have 3 thousand in account which I can't withdraw untill the 250 as been processed what can I do. The site is winsmania. Casino guru can you help me.

May I ask how many days are you waiting, exactly, please? We actually give casinos 14 full days to proceed the payment, especially if it's the first one. Is your account fully verified at this casino? Will wait for your reply.

Oh ok it is my first withdrawal and only done the 26th i didnt knoe it could take up to 14 days or is that just how long you guve before getting in touch. when I read reviews I became worried I spoke on live chat Friday they said by end of day then they would not respond to me then did today and said same thing but still nothing. Yes I am fully verified

As I previously mentioned, this site is fake and they will never pay anyone.

han har ret, de betaler ikke

Yes it's as you say, we give casinos 14 days to sort out the withdrawal process and if that doesn't happen then we contact the casino once our team has all the relevant information from you.

So you'll have to be a bit patient, as there are holidays and so on. I strongly believe that you will get your money as soon as possible. 

Of course, if not, be sure to let us know, we'll be here. 🙂

Hi, I see that your complaint is still open and Petronela is waiting for an answer. Are you still interested or not at all ? 

Ok thank you

You’ve been scammed mate, they are as fake as they come.

I’ll just have to accept the lost from these criminals.

Our team is actually waiting for you to update your complaint, so, please do so as soon as possible, otherwise there will be no possibility to get it solved.

Godaften, jeg vil have din hjælp, jeg vil have dig til at hjælpe mig med casinoet, jeg kan ikke finde en måde at lave en indbetaling på, den første indbetaling blev givet til mig og velkomstbonussen, jeg mistede den og jeg brændte bonussen og jeg nåede et meget godt beløb på 5840 euro, og i dag kl. 04:30, da jeg loggede ind på min konto, er min saldo 0, pengene er blevet trukket fra min konto, jeg ringede til kundeservicemedarbejderen, og hun fortæller mig ikke noget. det eneste hun fortæller mig er at skrive til imail S upport@winsmania.com vi har et stort problem, når vi når et godt hvor meget de ikke giver os pengene vi har mistet tusindvis af euro jeg venter på svar kun du kan hjælpe os mange tak

Sorry about the issue you are having at this casino. Have you gotten any answers from the support team regarding all this, perhaps? Did you request a withdrawal, and only after that did your money disappear from your account? Am I right?

Will wait for your reply here.

Mine penge forsvandt fra min konto kundeservice er slet ikke høflig de forklarer ikke noget de siger bare send beskeder og vi vender tilbage til dig jeg har sendt 2 beskeder intet svar jeg er meget skuffet

Please don’t fall for this scam casino

I warned people not to play here

You won’t get a penny out of them

han har ret, det er et kasino.........

Mange tak, jeg vidste ikke, at de var svindlere