1 måned siden
Kære radka
Tak for hjælpen.
Lad os holde det enkelt
Kasinoguru bør spørge national bet, hvorfor de lukkede min konto.
Intet mindre intet mere
Automatisk oversættelse:
1 måned siden
Dear player.
Thank you for your patience.
Sadly, the complaint process has its order; mediators are not here to just ask the casino each time a player wonders about something.
First, we need to be sure we can collect evidence to even reach out to the casino. Yet with your cooperation, we have not been able to pass the initial information assessment phase.
Nothing less, nothing more. 🙁
1 måned siden
Kære radka
Hvad får dig til at tro, at nationalt bet casino ikke er en fidus?
Automatisk oversættelse:
1 måned siden
Dear player,
I do not encourage people to believe things that have not been proven yet, among other reasons.
1 måned siden
Kære radka
Det eneste, jeg beder dig om, er at spørge kasinoet, hvorfor de lukkede min konto?
Automatisk oversættelse:
1 måned siden
Dear user, This is not how the procedure operates, as I have already explained.
1 måned siden
Hello.
It appears to have been approved. I hope it is okay with you if I include a link so that others can see the problem as well.
I would anticipate a speedy settlement if a casino closed an account with an active balance. Therefore, I believe that filing the complaint was a wise move.
1 måned siden
Kære radka
Som du kan se, er der andre klager over nationale væddemål.
Hvis du også kigger efter anmeldelser af national bet på trust pilot, vil du forstå, at der er noget galt med netop dette casino
Beskyt spillerne.
Automatisk oversættelse:
1 måned siden
Præcis det samme problem forklarer jeg dig, som jeg også har.
De lukkede min konto med aktiv saldo.
Hvorfor behandler du mig anderledes?
Automatisk oversættelse:
1 måned siden
Dear user,
Both the TP reviews and the other complaints have nothing to do with your circumstances. I have already told you that we are past that point.
Your current situation is solely in your hands.
Only after any complaint is closed shall we see whether there was "something wrong" in that particular case.
I do not see the point in responding to your posts in the future given the direction of our conversation. Please consider that.
1 måned siden
Fortæl mig, hvad jeg skal skrive, og jeg vil
Automatisk oversættelse:
1 måned siden
Four days ago, I asked you this:
"Consider that from our perspective, please:
There is a good chance the relationship exists because your account was closed after you bet on sports.
Assuming that the complaint is accepted, our first goal is to plan the best course of action for contacting the casino and requesting an explanation. "The account was closed due to activities violating our sports betting rules." is what the casino might say. How would we respond?
In addition, you acknowledged that the account was closed following your sports wager. Now you're saying it has nothing in common.
Could you explain that to me, please?"
If you are unable to explain the inhorencies to the mediator, your case won't be reopened. I'm not convinced it is even possible, to be honest.
How about you try to locate websites specialized in sports betting issues?
1 måned siden
Kære radka
Som jeg har forklaret gentagne gange, har national bet casino urimeligt lukket min konto med en aktiv saldo på 100 euro.
De kontakter mig ikke og bliver ved med at ændre deres e-mail.
Det har intet med sportsvæddemål at gøre. ENDE.
Da jeg ser, at du besidder din oprindelige stilling, er jeg tvunget til at kontakte Meisters casino og indsende min guru casino anmeldelse til at stole på piloten.
Tak for hjælpen
Automatisk oversættelse:
1 måned siden
I'm sorry to see you chose this path.
We will not disregard all of our carefully thought-out procedures just because you brought up Trust Pilot, if that is your belief.
In the hopes that you will recognize the matter with the issue description, I attempted to assist you with. I am sorry I did not help you realize that. You seem to insist on using your peculiar communication style regardless of my attempts to reach mutual understanding.
Good luck, elswhere. Not much to say under such circumstances.
