ForumKlagesagerHow to contact the Antillephone N.V. (Curaçao) licensing authority

How to contact the Antillephone N.V. (Curaçao) licensing authority (side 8)

1 år siden af Daniel
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djdark4
5 måneder siden

I do not have an answer to this question, unfortunately. I saw your complaint and Nick will be able to continue investigating shortly. Just try to be patient, please, as we experience a lot of complaints right now.

djdark4
5 måneder siden
I never write to support of casino Tritium about gambling addicted. They dont have that messages or e-mails.


Have you ever written to ANY casino or regular about addiction? Have you ever used any of the safe gambling options that are available on these sites?


Unfortunately, these tools that are available to help players who may have gambling problems end up getting used AGAINST the very players it's supposed to be helping.

With a heavy heart, we must inform you that your Tritium Casino account will be permanently closed with immediate effect. Additionally, any pending winnings associated with your account will be voided as per the terms and conditions outlined in our gaming license agreement.

The above contradicts the following..

..we are obligated to adhere to strict guidelines to ensure the safety and well-being of all our players.


How exactly does confiscating a players' winnings ensure their safety and well-being? If a player has an gambling addiction, those winnings might be the only funds they have to their name. It could be the difference between having your rent paid in advance for the next six months or being homeless and on the street.


Attention: ALL CASINOS, OPERATORS AND REGULATORS


It is never okay to steal someone's hard-earned winnings!!

You guys basically have a license to print cash. All casino games have a built-in house edge, so if you have to resort to robbing the poor just to stay afloat, then I'd suggest for you to cut costs instead of being the bizzaro Robin Hood.

DaStupidKidd
5 måneder siden


Thanks for that answer.May you send it to this unfair casino support support@tritiumcasino.com , please. I think they locked my email so I cant self send it.I use daily deposit limit from time to time. I use self exclude 24 hours too. I thought that I can use it without problems during withdrawal.

djdark4
5 måneder siden

Unfortunately, I do play at numerous Versus Odds/Mirage casinos, so I can't send them an email without fear of being banned from their entire network. Very sorry about that.

That being said, if you haven't already, open a ticket with Guru support. They'll be much more help than I could possibly be.


Best of luck to ya!

5 måneder siden

Da jeg ikke selv modtager noget svar fra Antillephone, spørger jeg mig selv:

hvem er over denne autoritet? Hvem regulerer Antillefon og kontrollerer den?

Automatisk oversættelse:
5 måneder siden

These are cyber criminals all together,Antille,Curacao especially..They will never give you your money.

All their casinos should be avoided,especially Dublinbet which stole me 5000 euros without any explanation.

LaJenny7
5 måneder siden

Realistically? Nobody.

The master license holders care about one thing: collecting their licensing fees.

5 måneder siden

Men der skal være en måde at få dem til at reagere på. Jeg er ikke interesseret i penge længere, det er bare princippet. Som licenstager kan du ikke gøre, hvad du vil. Det burde ikke være tilfældet!

Automatisk oversættelse:
5 måneder siden

How do I contact licence called Miomedia?


If that does even exist?


It is regarding RTBET casino -


I received this response from Aboutslots members :

Hello there, they do have a license ( Miomedia ), they have a license for multible different casinos to operate. But, I see that they don't show the badge on their website, I will contact them now about this.


However, on their page is written :

RTbet Casino is owned by Rabidi N.V., a well-established name in the online gambling industry. Rabidi N.V. is known for its high-quality casinos, and RTbet is a licensed operator under Curacao regulations.


and they don't have any seal or anything on site.. please help me to get the bottom of this.. they are cheating people

Anonymized619
5 måneder siden

Hej, Rabidi er også en del af Antillephone nv Du kan kontakte dem på info@gaminglicences.com De svarer, hvis det er et generelt problem. Hvis det bliver problematisk, og du ønsker en refusion, får du aldrig svar. Prøv lykken.

Automatisk oversættelse:
5 måneder siden

Rabidi filed bankruptcy

Booyaka28
5 måneder siden

That is why RTBET changed license to miomedia

4 måneder siden

Jeg har et stort problem med kasinoer licenseret af Antillephone NV og Curacao... Jeg har et beløb på mere end €4300 at modtage tilbage fra Roku/BetTilt, og ingen svarer mig! Roku siger kun, at sagen er overgivet til den regulerende myndighed, men ingen svarer mig! Det er en skam, hvad kasinoer med licens fra Antillephone NV laver! De er en flok kriminelle, både Abudantia BV-kasinoerne og hvem der har licens til dem! Roku siger, at sagen er blevet overdraget til regulatoren og den juridiske afdeling, men de havde angiveligt 7 dage til at svare, og der er gået mere end 2 uger! Konklusion, både Roku Casino og dets licens er svindel! Hold dig væk fra alle kasinoer, der er licenseret af Antillephone NV.

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Automatisk oversættelse:
4 måneder siden

If someone could help me getting an answer from the regulator it would be great! I have done everything I can… just starting to lose my hope.. Curaçau and Antillephone NV license is the biggest fraud and scam I have ever seen.

4 måneder siden

Jeg har et stort problem med kasinoer licenseret af Antillephone NV og Curacao... Jeg har et beløb på mere end €4300 at modtage tilbage fra Roku/BetTilt, og ingen svarer mig! Roku siger kun, at sagen er overgivet til den regulerende myndighed, men ingen svarer mig! Det er en skam, hvad kasinoer med licens fra Antillephone NV laver! De er en flok kriminelle, både Abudantia BV-kasinoerne og hvem der har licens til dem! Roku siger, at sagen er blevet overdraget til regulatoren og den juridiske afdeling, men de havde angiveligt 7 dage til at svare, og der er gået mere end 2 uger! Konklusion, både Roku Casino og dets licens er svindel! Hold dig væk fra alle kasinoer, der er licenseret af Antillephone NV.

file

Automatisk oversættelse:
4 måneder siden

Hello,

Normally, I would say that the Team will do its best to find a fair solution through the complaint process that you're currently undergoing with both casinos. On the other hand, if the casino uses the regulator as an excuse for further ignoration, I certainly hope they won't treat the complaint in the same way.

Besides, do you think you can at least briefly describe the nature of your complaints against the casino? I think that would be handy for the rest of the community.

I'll leave that to you.

4 måneder siden

If someone could help me getting an answer from the regulator it would be great! I have done everything I can… just starting to lose my hope.. Curaçau and Antillephone NV license is the biggest fraud and scam I have ever seen.

4 måneder siden

I'm not aware of any good advice I could pass on 🙁. I'm sorry.

4 måneder siden

can’t Casino Guru help to contact Roku/BetTilt or Abudantia B.V.?

joaomarsh20
4 måneder siden

I can see that our specialists will certainly try to do this if you have open complaints, but whether the casinos will cooperate and whether they will reply back I don't know. So you just have to be a little patient. 😕

4 måneder siden

Ja, det gør jeg, og sagen er angiveligt blevet overgivet til tilsynsmyndigheden, men det er, hvad Roku Bet siger... Jeg har ingen e-mail fra Antillephone NV, der bekræfter dette. Men Roku Bet er licenseret af Antillephone, men er nu "kontrolleret" af eMoore NV compliance-teamet, som jeg fandt som en mere troværdig enhed. I det mindste har eMoore NV's hjemmeside adresser, e-mails og steder at klage.

Vedhæftet er billeder af Roku-webstedet og svaret givet på den portugisiske Queixa-portal.

Kan CasinoGuru hjælpe mig med disse data? Kontakter du eMoore NV's overholdelsesteam? Forresten, selvom Roku Bet og BetTilt-licensen er fra Antillephone, er det en underlicens, skal Abudantia BV-gruppen ikke følge reglerne i Curaçaos Master License love? Vær venlig at hjælpe mig.

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Automatisk oversættelse:
Jaro
4 måneder siden
..whether the casinos will cooperate..


And this is the problem with online gambling.

Licensed, unlicensed. Curacao, Malta, UKGC. At the end of the day, none of it means a damn thing, as the only person deciding if you get paid, is whoever is in charge of casino finances.

If a casino doesn't want to pay you, they won't. It's as simple as that. For most people, there's absolutely nothing you can do to get your money, because there's nobody in charge of making sure players get paid.


The commissions and regulatory bodies are all a farce. They exist solely to make players feel "comfortable" giving their money to these shady businesses. They'll also take a big chunk of change from every operator so they can line their own pockets. As long as that money keeps coming in, they don't give a single Fudgsicle.


Let's use Blazzio as a recent example.

One day, they just decided to pull the plug on their operation. No warning was given to players. No responses have been sent out. All they did, was change their website to look like a geo-block.

Try to look up information about this, and you'll find next to nothing. You'll see complaints that people have sent to affiliate sites such as this one. You'll even see some sites still recommending it as a safe place to play! Painfully missing, is any actual NEWS relating to their shutdown. Nobody seems to know a damn thing about what happened.


In this "regulated" industry, how is it possible for a casino to just pull the plug - taking (very likely) millions of dollars of players funds along with them - yet it doesn't even make a single news headline. Not even the affiliate sites had much to say about it.

There are people that lose their life savings to places like this and yet nothing ever happens to the people responsible. At the VERY LEAST, the regulator should be investigated by the Government of Curacao, but that won't happen. They're in the midst of new regulations, which is only making things more confusing, as they're too busy enjoying their Carribean beach lifestyle to give a flying phuck about the players.


/End rant

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