ForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 249)

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11 timer siden

Er der nogen, der kender til kunava kai pnmm-handlere, der bruger spin bedre

Automatisk oversættelse:
paulmcewan05
11 timer siden

i asked them now! Hope they help me or in worst case they reject them. I cant wait more hahah

paulmcewan05
11 timer siden

They told me:


Thank you so much for the details you’ve shared so far. I can see that the issue is regarding the Cloudbased Scripthub disputes. 


To make sure you get the right kind of support, I am raising your case to our Card Payments team. They usually take 2 business days to handle cases. Once their review is completed, we will update you and let you know. Thanks in advance for your patience.

10 timer siden

Ingen formåede at spore

ANNONCESERVICE BRUXELLES?

Jeg takker dig.

Automatisk oversættelse:
nathanphillips9
10 timer siden

https://www.arn.se/konsument

carsix79
10 timer siden

Thank you!

Glamors12
10 timer siden

Det er umuligt at finde. Spørg din bank om en tilbageførsel.

Automatisk oversættelse:
Larryking
9 timer siden

My chargebacks were raised by chargeback complaints dept but whoever raised them the chargeback team ask for an update

9 timer siden

Update on my case: the ombudsman is in contact with chase, they're asking them for details, and have asked me for my details on the situation, still awaiting a reply from mastercard, but they have escalated it to their relevant team. chase bank were pretty much no help as they took days to send me email addresses etc to send over evidence then rejected my initial dispute then when i reopened it they rejected it again within an hour despite the evidence taking a lot longer to get through, just seemed like they wanted it off their desk so to speak.

they used third party vendors and miscoded their transactions as MCC 5816. DIGITAL GOODS: GAMES instead of MCC 7995 which is gambling, on top of not paying out because i'm not in their jurisdiction(they're prohibited from operating to UK customers), despite them letting me sign up and approving the KYC.

(my dispute is with goldenbet/santeda international b.v.)

Gojira7346
8 timer siden

They will sort it once they are involved as they know they will need to pay them all back with interest in a years time when they lose the case

paulmcewan05
8 timer siden

When you get to the nitty gritty of the details it's clear cut, i think because the banks hear casino they just brush it off, they don't want to deal with it but once an ombudsmans involved and they properly investigate and side with you, they haven't got a leg to stand on, a shame it has to go that far to resolve it really

8 timer siden

Pixeleum and Wintermads both asked for my bank cards and statements, how long after this process did it take them to 'investigate' and how long until they initiate refunds? Should I put time pressure on them?

Gojira7346
8 timer siden

Yes that is deffo it ! I said in my rant the staff were just being lazy and washing their hands of it the thing is once they lose the case they pay back the money themselves and interest but if they do chargebacks it costs them nothing !

paulmcewan05
8 timer siden

actually is bad, it's clear the merchants are operating illegally and in bad faith but they just brush it off out of laziness and hope it won't come back, hopefully they clock onto this happening and create some sort of protocol to deal with it rather than quote ToS of MasterCard, funny thing is MC escalated it themselves when i got in contact

7 timer siden

I’m guessing MyBookie.ag can’t send me collections due to these payments processed in Indonesia and Istanbul. Why would they even send an email stating that I was refunded but I have to pay my account? Are they just seeking cause they have no ground? It was only 600$ but they shafted my lines mid game. How will capital one handle this?file

9 timer siden

Update on my case: the ombudsman is in contact with chase, they're asking them for details, and have asked me for my details on the situation, still awaiting a reply from mastercard, but they have escalated it to their relevant team. chase bank were pretty much no help as they took days to send me email addresses etc to send over evidence then rejected my initial dispute then when i reopened it they rejected it again within an hour despite the evidence taking a lot longer to get through, just seemed like they wanted it off their desk so to speak.

they used third party vendors and miscoded their transactions as MCC 5816. DIGITAL GOODS: GAMES instead of MCC 7995 which is gambling, on top of not paying out because i'm not in their jurisdiction(they're prohibited from operating to UK customers), despite them letting me sign up and approving the KYC.

(my dispute is with goldenbet/santeda international b.v.)

7 timer siden

I'm interested to see how this pans out! I am thinking of contacting an ombudsman myself. To get everything I can back from all santeda casinos. I only ever managed wintermdse from goldenbet. Keep us all updated with what is going on 🙂

6 timer siden

Hello,

i’ve contacted the ombudsman. I’ve sent all the casino "Receipts" which i got from the casino support. He wrote that i will get the answer in 30 days.

it was 30.07.2024, should i wait or its better to write to him? Or should it be 30 work days? 😅

Redigeret af forfatter 6 timer siden
6 timer siden

Hi has anyone dealt with compliance world in Cyprus or kenava?

Larryking
2 timer siden

Hvordan kom du i kontakt med Cloudbased Scripthub?

Automatisk oversættelse:
carsix79
2 timer siden

I didnt, it is thru my bank

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