ForumKlagesagerVulkan Vegas udbetaling

Vulkan Vegas udbetaling

3 år siden af Butte
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3 år siden

Hej mennesker,

Jeg læste denne side på internettet, så jeg måske kunne hjælpe mig. Jeg deponerede 1600 euro i vulkan vegas og fik 875 euro udbetalt, så jeg fik mindst halvdelen af det tilbage.

Jeg indtastede også alle dokumenter til verifikation den 6. februar og blev også accepteret, og siden den dag har min betaling også været under behandling, men i dag er den 5. dag, hvor reglerne også angiver beløbene fra 500 til 5000 inden for 5 dage bliver betalt og jeg har ikke set noget endnu kundeservice siger altid, at jeg skal vente, og min visumbank kreditkortet tager betalinger fra overalt, hvor pengene kommer fra, hvad kan jeg gøre, eller kan du hjælpe mig



Automatisk oversættelse:
3 år siden

file i går blev det sagt, at jeg ikke behøver eller burde bekymre mig ... nu kommer der noget ...

Automatisk oversættelse:
Butte
3 år siden

Hi, it seems that Volcano Vegas has some troubles with payments to Germany. We have already multiple threads about it. You can read it here:

https://casino.guru/forum/general-gambling-discussion/it-s-about-volcano-vegas

https://casino.guru/forum/complaints-discussion/vulkan-vegas-declines-payout--caution-

https://casino.guru/forum/casinos/volcano-vegas-payout


Anyway, it seems they always paid to the players so I believe that if you keep waiting, you should eventually get it.

Daniel
3 år siden

Okay thank u daniel i just was upset but if they have problems i will wait how long should i wait before i post here again?



And if i will get the payment the next week i will give them a good rating 🙂

Redigeret af forfatter 3 år siden
Butte
3 år siden

I know it may won't make you happy, but it seems that the withdrawals usually take 14 days (considering the previous cases on our forum). Anyway, I advise you to contact the casino every few days and ask about the status of your withdrawal. In this case, I'd contact them via email. Yes, it's slower, but you give them more time to investigate what's going on compared to when you're with someone on a live chat.

Daniel
3 år siden

Thank u very much . I will wait but why they write in their rules that they need 5 days than ...😅

Redigeret af forfatter 3 år siden
3 år siden

Fantastisk, og nu har de booket mine penge tilbage på min konto, hvorfor kan nogen hjælpe mig?

Automatisk oversættelse:
3 år siden

De siger nu, at jeg skulle betale med en anden betalingsmetode og derefter betale ud over det, men jeg gjorde det andet forum, hvor linkene er i det, og blev derefter blokeret.

Automatisk oversættelse:
3 år siden

Så nu har jeg gjort det med mit bankkort sendt alt til verifikation, hun forsikrede mig om, at alt fungerer, jeg har toppet 10 euro nu og 35 spillede, betal nu 840 nu, jeg kan ikke gøre andet end at vente og håbe at det kommer, jeg vil dage igen rapportere her åh ja, og hun har forsikret mig 100% om, at det vil fungere

Automatisk oversættelse:
3 år siden

I am having the same problems they are breaking there own rules they took my payment through visa after waiting the 5 days they told me there visa was down and try another way so I've tried bank transfer and still nothing but if you look back at there complaints there visa is down since last year but they still take your money even doe they no they won't be paying you back your winnings

3 år siden

Does that mean we won't get our money??


This is shit i knew i had a bad feeling about it...


Also they told me not to worry about it...

Butte
3 år siden

I have every message they sent me screen shot I will be publishing them if I'm not paid they can take your money in seconds but can't put it back the same way there is something not right with this casino

3 år siden

Hahahaha me same too i screenshoted the important meassages from the chat , yeah thats the first casino which is doing such a shit ...

But i was stupid too i should better search about the online casino before i play there i could not believe how this casino is at top rating in different websites

3 år siden

I'm the same it is a shame they have 1881 of mine I put in more than that just wanted to get something back I'm glad I'm seeing this side of them as I was going to keep playing it's there loss really is there anything we or guru can do

3 år siden

Yeah i hope so they have 1700 from me too so i won the half one and hoped to get at least the half back ... I hope guru can help...

3 år siden

If you don't want to be deceived and to have fair payments you should find a casino that is perfectly stacked with you. For example, I've chosen https://casino.guru/syndicate-casino-review. It's easy to withdraw and pretty good interface. Just check out how does it work in your region and start playing!

Indlæg af radndydavis1337 Redigeret af Daniel
Årsag: Forbudt link
Butte
3 år siden

I think that's what I told you before. It's difficult for them to send money to Germany and that's why they're looking for other options. I hope you'll eventually get it.

Cabra54
3 år siden

We don't know about a single case where they would keep the money. It just takes a lot of time until they pay it (in some cases).

3 år siden

Det betyder ikke noget, om jeg er i Tyskland eller ej, jeg har et n26-kort, og den globale overførsel er der inden for en dag

Automatisk oversættelse:
3 år siden

Ye I understand its just frustrating the way they keep you hanging trying to get you to play it down rather than just pay you I will keep you up to date with the situation

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