Hej Sahuji2416,
Tak, fordi du kontaktede os, og vi er kede af at høre, at du har oplevet problemer med bekræftelsen af din konto.
Forstå din frustration, så lad os venligst påpege, at nogle gange kan bekræftelsesprocessen og de kontroller, der udføres på en spillers konto, tage lidt længere tid end normalt, men når det er afsluttet, vil du straks blive underrettet via e-mail.
Bemærk venligst, at din konto blev bekræftet den 2. maj 2024. Vi havde sendt dig en e-mail for at informere dig herom.
Hvis du har yderligere spørgsmål, så tøv ikke med at kontakte os, vi vil mere end gerne hjælpe.
Med venlig hilsen
HighRoller Casino
Hi Sahuji2416,
Thank you for contacting us, and we are sorry to hear that you have experienced issues with the verification of your account.
Understanding your frustration, please let us point out that sometimes, the verification process and the checks performed on a player’s account can take a bit longer than usual, but once completed you would be notified via email straight away.
Kindly note that your account was verified on the 2nd of May 2024, we had sent you an email to inform you accordingly.
Should you have any further questions, please do not hesitate to contact us, we would be more than happy to assist.
Regards,
HighRoller Casino
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