The player from the United Kingdom started with free spins and successfully increased their winnings to £12,000, but the casino confiscated all but £300. The player argued that the larger sum was won through wagering, not directly from the free spins. The complaint was marked as resolved after the player confirmed a satisfactory resolution.
Spilleren fra Det Forenede Kongerige startede med gratis spins og øgede succesfuldt deres gevinster til £12.000, men casinoet konfiskerede alle undtagen £300. Spilleren hævdede, at den større sum blev vundet gennem væddemål, ikke direkte fra gratis spins. Klagen blev markeret som løst, efter at spilleren havde bekræftet en tilfredsstillende løsning.
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