Indbetalt ved hjælp af metaspins usdt wallet-adresse fra min TRX-pung ved en fejltagelse. Fik at vide, at det var en nem løsning og ville blive krediteret min konto samme dag, som mit chatpersonale. Find ud af en uge senere, at det kan tage op til 60 dage at komme sig, og jeg vil miste halvdelen af det.
Der er gået 40 dage, og jeg har slet ikke haft nogen korrespondance fra personalet, medmindre det er indledt af mig. Selv da er svarene afvisende og generiske. De insisterer på, at de har en ekstern platform for deres finansiering, og de er ansvarlige for at hente midlerne, så der er "intet, de kan gøre". Det har jeg svært ved at tro.
Jeg er stødt på dette problem med andre udbydere og har modtaget pengene via refusion inden for minimum 2 uger. De pågældende midler bliver ikke refunderet, men krediteret på mine konti med metaspins, hvilket ville få dig til at tro, at det ville være et stykke tid meget hurtigere end dette. Bliver meget meget frustreret og spekulerer på, om jeg nogensinde kommer til at se pengene igen.
Deposited using metaspins usdt wallet address from my TRX wallet by mistake. Was told it was an easy fix and would be credited to my account the same day my chat staff. Find out a week later that it can take up to 60 days to recover and I will lose half of it.
It's been 40 days and I have had no correspondence from staff at all unless initiated by me. Even then the responses are dismissive and generic. They insist that they have an outside platform for their financing and they are responsible for retrieving the funds, hence there is "nothing they can do". I find this hard to believe.
I have encountered this problem with other providers and have received the funds via refund within 2 weeks minimum. The funds in question are not being refunded, yet credited into my accounts my with metaspins which would lead you to believe it would be a while lot faster then this. Getting very very frustrated and wondering if I'm ever going to see the money again.
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