Jeg har spillet på flere kasinoer under samme ledelse.
Min oplevelse med Librabet har været den værste fra alle disse.
Alt fungerer som på webstedet, og spil er flere og fungerer korrekt og ingen problemer der.
Mit eneste problem er, at jeg fik e-mail og sms-reklamer med 100% bonusindbetaling, og jeg så også, at bonussen på min konto kunne gøres krav på, men efter at jeg havde foretaget indbetaling, fik jeg at vide, at den blev afvist under ledelsens beslutning. Derefter spillede jeg med mit rå indskud og formåede at foretage udbetaling, men det er nu over en uge, og jeg har kontaktet support flere gange, og jeg fik at vide, at de forsøger at flytte det hurtigere, men der sker ikke noget. I vilkår står der inden for 3 dage behandle tilbagetrækningsanmodninger, men det ser ud til at være mindst 8-9 dage.
Rediger her: Jeg ventede i 9 dage, og jeg fik at vide, at alt var ok, men nu blev min saldo returneret til min konto og bedt om at prøve at hæve igen på grund af tekniske problemer. Jeg blev betalt den 9. dag efter anmodningen
I have played on multiple casinos under the same management.
My experience with Librabet has been the worst from all of these.
Everything works as in site and games are multiple and are working properly and no issues there.
My only issue is that i was given email and SMS advertaising 100% bonus deposit and i also saw that bonus on my account as claimable but after i made deposit i was told it was denied under managements decision. After that i played with my raw deposit and managed to make withdrawal, but its been now over a week and i have contacted support multiple times and im being told that they try to move it faster but nothing happens. In terms it says within 3 days process withdrawal requests but it seems to be atleast 8-9 days.
Edit here: I waited for 9 days and i was told everything is ok but now my balance was returned to my account and told to try withdrawal again due to technical difficulties. I was paid on 9th day after the request