Jeg har været spiller længe, men ny på dette casino. Efter et par indbetalinger lykkedes det mig at vinde noget - og det var der, problemet startede og stadig ikke er løst lige nu. De beder åbenbart om alt, diverse dokumenter, kortoplysninger, hvad nu - åbenbart IKKE når du vil indbetale??? I hvert fald sendte jeg dem, hvad de bad om nu TRE gange i forskellige formater - scannet, foto - og gæt hvad - STADIG afvist. Hvorfor? Dit gæt er lige så godt som mit. I den e-mail, de sender mig, er der ingen forklaring på, hvorfor dokumenterne er blevet nægtet.. Jeg brugte utallige timer på LiveChat også på at prøve at løse problemet, MEN gik bare rundt i cirkler... Nå, absolut IKKE en god oplevelse / kasino ....
Ellers elsker jeg deres spil, opsætningen MEN de er nødt til at beslutte sig - hvis du vil være et kasino, skal du være parat til faktisk at betale vinderne - ellers forlader spillerne dig... så enkelt er det
I've been a long time player but new to this casino. After a few deposits I managed to win something - and that's when the problem started and still not resolved as of now. Obviously they ask for everything, various docs, card details, whatnot - obviously NOT when you want to make the deposit??? Anyway I sent them what they asked for now THREE times in different formats - scanned, photo - and guess what - STILL denied. Why? Your guess is as good as mine. In the email they send me, there is no explanation as to why the docs have been been denied.. I spent countless hours on LiveChat too trying to resolve the problem BUT just going around in circles... Well, absolutely NOT a good experience/ casino....
Otherwise I love their games, the set up BUT they have to make up their minds - if you want to be a casino, you have to be prepared to actually pay the winners - otherwise players will leave you... it's that simple
