Vi er glade for at honorere det beløb, der tilbydes i den originale besked nedenfor.
Kære ilnavichen ,
Tak for at kontakte os. Jeg vil oprigtigt undskylde for forsinkelsen i vores svar og for den ulejlighed, dette måtte have forårsaget. Jeg forstår, at din oprindelige besked blev sendt for længe siden, og du fortjente en meget hurtigere anerkendelse af de problemer, du har stået over for.
Siden din første korrespondance har Rocketpot Casino gennemgået betydelige ændringer, herunder ny ledelse. Som en del af vores forpligtelse til fremragende service og gennemsigtighed, rækker vi ud for at sikre, at alle tidligere bekymringer bliver løst hurtigt og effektivt.
Efter at have gennemgået din konto, refunderer vi beløbet på $255. Dette er beregnet ud fra dine ind-/udbetalinger.
Vi ser frem til at høre fra dig.
We are happy to honour the amount offered in the original message below.
Dear ilnavichen,
Thank you for reaching out to us. I want to sincerely apologize for the delay in our response and for any inconvenience this might have caused. I understand that your original message was sent long time ago, and you deserved a much quicker acknowledgement of the issues you've faced.
Since your initial correspondence, Rocketpot Casino has undergone significant changes including new management. As part of our commitment to service excellence and transparency, we are reaching out to ensure that all past concerns are addressed promptly and effectively.
After reviewing your account, we will refund the amount of $255. This has been calculated from your deposits/withdrawals.
We look forward to hearing from you.
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