The player from Germany is claiming a full refund of all deposited funds as he permanently closed the account in the same casino previously and was able to register two new accounts using different email addresses. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.
Spilleren fra Tyskland kræver en fuld tilbagebetaling af alle indsatte midler, da han permanent lukkede kontoen i det samme casino tidligere og var i stand til at registrere to nye konti ved hjælp af forskellige e-mailadresser. Vi endte med at lukke klagen som 'uløst', fordi kasinoet ikke svarede.
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