Hej, da jeg klikkede på linket for at indgive en klage til amunra casino
Det skete, at jeg ikke kunne skrive i klummen, hvor jeg ville beskrive min situation, da jeg skrev, begyndte bogstaverne at forsvinde, så jeg ved ikke, hvad der foregår. Kan du hjælpe mig med hvorfor det sker.
Hej på linket til klagetråden slettes ordene med det samme, så jeg kan ikke beskrive min situation.
Jeg ved ikke, hvorfor det ikke virker
Er der nogen der har erfaring med stim.
Well in this case I would recommend to try to delete cookies, alternatively another device and browser. If it's still a problem, be sure to get in touch and we'll try to find out what's going on.
Hej, jeg bliver smidt ud af amunra casino, fordi ved at spørge i live chat, på hvilket tidspunkt min tilbagetrækning blev erklæret, at jeg var afhængig af gambling, og i dette tilfælde fortalte de mig, at jeg ville have mistet mine gevinster, og de smed mig ud. Nu siger jeg, at jeg har spillet hele min løn, jeg håbede på € 500-gevinsten, som jeg tjente med mine egne penge og ikke med bonusser, hvad kan jeg gøre for at få min udbetaling tilbage? Jeg afventer din hjælp.
Hey, do I understand correctly that they took all your money for saying you addicted to gambling ? I mean, that doesn't seem like a fair move by the casino.
If this is the case, then I wouldn't hesitate to file a complaint right away where our team will try to investigate and help you.
You can find the link here. ⬅️
Are you in ?
Hello. I also had problems with this casino as soon as I requested a withdrawal. I can't solve this problem for 5 months. since April 2024. Now I filed a complaint here on the site, but I still haven't received a response from the casino. I hope to somehow solve my problem.
I can see that unfortunately, until now, the casino has not been willing to cooperate with your complaint. It is a shame whenever a casino doesn't even try to explain the situation and our team is not able to move forward.
May I ask, though, what exactly the problem is there? Why do they need the residence permit document from you?🤔
I am just trying to better understand the situation, you know.
I also do not understand why they need this document. I provided the casino with many other documents such as a passport, a foreign passport, a driver's license, a bank statement, utility bills. Kazhino simply does not want to pay out money, constantly coming up with new demands. At the same time, the amount that I won from the Casino is 96 euros.
I bet Romi was interested in whether the casino explained the purpose to you. Did they?
No, they didn't explain the situation. It's a really bad situation when a casino asks for a document that they can't provide to avoid paying out. They are probably trying to avoid their obligations this way.
As I can see now, the casino replied in your complaint thread but still did not give the answer to why they need this document if you are not able to get it anymore, as of the reason that you don't need to.🤷♀️
Unfortunately, we need to wait a bit longer to learn how this situation will unfold.
I will surely keep my fingers crossed for the promptest resolution of it.🤞
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