Bruce Bet Casino – generel debat (side 3)

og svindelen starter igen, jeg skal vente længe på at pengene skal betales, det er latterligt

We give casinos 14 days to sort out the withdrawal process, so I understand that if you wait longer it is not pleasant. If the wait is shorter, I don't think it's necessary to be skeptical and ask the casino what the status of the withdrawal is. 

Since you made a new request, I suppose it might take a while again, but we'll see how it all turns out. From the screenshots you posted in the chat, they told you that you will have to be patient. 

Anyway, you have an open complaint and if you can't help yourself, you can reach out to us and our team will be there for you. 

Fingers crossed you get the money as soon as possible. 🤞

I see that you are still communicating with the casino, so at least that's a good sign. However, according to the email, you just have to be patient and you haven't learned anything more. 

However, you have a complaint, so if you learn something new, don't hesitate to let me know. I firmly believe that you will get your money. 

Efter at have oprettet en ny betaling af mine gevinster, har jeg stadig ingen penge, jeg har ventet i en måned, og de skriver stadig det samme det er allerede noget lort, de er ved at blive skøre og snyder folk, hvor længe kan du vente en måned, og jeg har stadig ikke penge på min konto?

Well, this is truly too much...

All I can say for now is that I hope the complaint will reward you with a fair ending soon!

Frankly, I do not completely understand the issue, yet I'm strongly convinced the management had enough time to find a decent solution, and I'm sorry to see you so helpless!

I dag skulle de stå på kontoen, selvfølgelig er der ingen hjælp, de skriver at jeg må vente, det er for meget, jeg ved ikke hvorfor de stadig har en casino licens hvis det er svindel og tyveri, jeg har nok vundet får ikke mine penge tilbage.

og igen, jeg har ikke penge af tekniske årsager, hvor kan dette casino anklages for bedrageri og pengetyveri? 30 dages ventetid er nok for meget.

I get it; it sounds very frustrating!

Let's give Branislav some time to get familiar with the situation, and hopefully, the casino representative will be able to cooperate a bit better with him! The way I see it, we won't make it without a proper explanation from their side. Try to hold on! 🙏

d godt, jeg venter på dig for at se, hvad jeg kan gøre

Let us know whenever you have something new, please. So we can track your progress.

Best of luck to you. 🙏

og du ved noget om mine penge, jeg har ventet på det i over en måned, jeg skriver til onlain support Og det er stadig det samme, vent venligst fordi betalingsafdelingen ikke har svaret endnu og så videre

og igen fik jeg det samme svar fra dem, det samme som sidste gang, denne sag er velegnet til retten, hvad gør de ved folk, fortæl mig hvor jeg skal skrive e-mails angående deres casino licens, fordi jeg er træt af det

I know that if the casino doesn't give you any relevant answer, it's not pleasant. 

However, Branislav has contacted the casino, so I would recommend to wait for an answer from them and see what position they take. If the complaint is not resolved, Branislav will certainly suggest contacting the licensing authority. Try to give him some time and lets find out how the casino will react. 

Would that be possible ? 

d ok, tak for din hjælp, med venlig hilsen

You're welcome, I hope it turns out fair and happy. Anything new you learn don't hesitate to let me know. I'll be eagerly waiting. 

Hej, pengene blev returneret til min casinokonto, i dag bestilte jeg en hævning til min bankkonto for 3. gang, lad os se hvad der sker denne gang

Hm, so let's see if things move forward and if you manage to withdraw the money on 3x. Be sure to let Branislav know in your complaint and feel free to let us know here on the forum.

I will believe that this time it will end positively. 😊

Det samme problem for mig også, de vil bare ikke betale ud på Bruce Bet Casino, jeg har sendt alt, og det bliver altid afvist. Denne side vil have de penge, de har tabt, tilbage, de vil have spilleren til at fortsætte med at spille, indtil kontoen når €0.

Hi, I'm sorry to hear about your problems at the casino. According to what you describe, are you trying to successfully pass the account verification or am I wrong ? Did you send the documents and are they rejected ? Please let me know how long it takes and what the casino gives you as the reason. 

We will see if we can help you.