I guess that the player refers to the iWildcasino - this is its general thread.
Hello,
then I would use some utility bills as proof of residence. I'm sorry, but I do not fully understand what seems to be the problem with the Revolt. Did the casino tell you what the issue is?
Not really. They just resetted my KYC meaning I'll have to do it all again and they still don't accept my Revolut statement or my Bills showing my address.
There must be some reason why those documents are not accepted 🤔.
How can you provide documents correctly if you do not know what is wrong?
Can you ask the support, please?
Du har aldrig konsulteret noget, alle casinoer har live chat, og de reagerer altid
Hello Nvm1991, do I understand well, that you are facing a trouble with the verification process? Did you try to contact the casino via another way? I can see that their live chat support is available 24/7 and this casino has very good reputation by Casino Guru. So I would be surprised if this inconvenience could not be solved. Just have a try.
Support is usless they only say I should send the screenshots….I already send this screenshots 4-5 times and no one can help me…..
Hello,
if you feel that the casino staff is not able to help you out passing the account verification, I suggest submitting a complaint. It also gives you a chance to express your experiences with the casino, which I feel is something you'd like to do anyway.
So, just click here.
May I know whether you checked the tab called "reputation explained"? - as the name suggests it explains why we rated the casino the way we did.
Because we believe in transparency, you can always learn more about the review process here and also share your concerns about each casino directly with us, meaning with a concrete person:
All you have to do is scroll down to the bottom of each overview:

You can also find, that all complaints about this casino were resolved, no black points were gained this way so far:

I'd say it's not so bad.
Casino guru du er nødt til at ændre omdømmet af rodet, det er ikke en platform, jeg har ret til at fortjene 8.2
Casino guru you have to change the reputation of the mess, it is not a platform I am correct to deserve 8.2
Casino guru devi modificare la reputazione del casino , non è una piattaforma sono corretta per meritare 8.2
Hello there,
kindly read my reply to Nvm1991, it suits your post as well, I think.
Hello,
From my point of view - this is not evidence that our rating is not accurate, to me, it says that even a casino with a bad rating may be quite ok occasionally.
UNTIL you face a problem.
A good rating among other aspects means that no problems should occur, but if you'll face a problem it is most likely to be solved. A bad rating in the correlate means that if you have a problem we would not probably be able to help you.
Check complaints against iWild, as I mentioned in my previous reply.
Hello,
I checked your complaint again, seems that the KYC is done now. That's great, I can imagine that you would prefer a less complicated procedure, on the other hand, you will be well prepared next time.
Kindly update us about the withdrawal. Thank you.
Jep, kyc'en er forbi, men intet kasino har nogensinde bedt om så mange billeder af min netbankkonto, at jeg kunne have sendt min bankkonto login-data med det samme
men alt er i orden nu, jeg venter stadig på udbetalingen, som allerede er blevet annulleret én gang...ifølge e-mail-fejlen fra casinoet skulle jeg udbetale igen
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.
Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.