3 dage siden
Hello, I think that if you write to the casino that this is your current situation, you should be able to change it, or they should be able to change it. Did you tell them you have a different address? If so, what did they say?
MyStake Casino – generel debat (side 21)
2 dage siden
Hej, jeg skrev til casinoet præcis det samme, som jeg skrev her, og de blokerede min konto, fordi de tror, jeg bruger en andens data? selvom jeg faktisk ikke engang havde uploadet bevis for bopæl til min konto, fordi jeg var bange for, at der kunne ske noget, da adresserne ikke stemte, så svarer de ikke på mine e-mails længere, og jeg indgav en klage lige her på denne side og Jeg venter på svar, jeg ville blive glad hvis du også kunne tjekke det ud og fortælle mig hvad du synes
Automatisk oversættelse:
2 dage siden
I would always recommend contacting the casino in case of any unpleasantness, even of this nature. There is nothing to worry about because the more you wait, the worse it can be in the future.
Anyway, since you have filed a complaint Veronika is now in the process of resolving it and hopefully it will be cleared up and you will be able to change the incident.
I have looked at the complaint and since I don't deal with them, I will ask you things here from time to time.
Of course when you have an update, please let me know.
2 dage siden
Som jeg fortalte dig, svarer de mig ikke mere, tror du, der er en måde at få det tilbage på, vil de forstå situationen? også fordi det meget vel kan verificeres, hvad jeg sagde til Veronica i beskeden, som hun ikke har svaret på endnu
Automatisk oversættelse:
18 timer siden
In my experience, MyStake Casino usually responds to complaints when contacted by us. We first have to find out from the player everything that is necessary for this to happen. I don't want to give you any false hopes that this will be resolved, I would rather wait to see how the whole situation develops and what our team will find out from you as well. Then we'll see what the casino has to say.
Besides, Veronika doesn't just have one complaint, and you have a timer at the top right of your complaint that tells you how long each side has to respond. So you don't have to worry about not getting an answer from her.🙂
