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NovaJackpot Casino – generel debat (side 5)

10 måneder siden af Imjjj
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14128 visninger 138 svar |
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1...4 5 67
7 måneder siden

Hej allesammen,


Jeg har allerede kommenteret her en gang.

Jeg ventede 11 dage på min udbetaling på 1000 euro. Men jeg modtog den endelig.


Nu vandt jeg noget igen den 31. marts og 1. april og har ventet siden da.

Jeg har lige modtaget betalingerne igen, så alt fungerer fint for mig.


Jeg krydser fingre for, at I alle stadig modtager jeres udbetalinger.


hilsen

Automatisk oversættelse:
7 måneder siden

I'm glad, apparently the casino won't be so fast in withdrawals, which would probably discourage me, but I wouldn't mind waiting a week. The important thing is that you got the money, and according to your words, not once, so it's fine. 😉

7 måneder siden

Hej, jeg er nødt til at sende en Mifinity-transaktionshistorik på en måned i PDF-format til kasinoet. Hvordan gør du det med MIFINITY? Kan nogen hjælpe mig?

Automatisk oversættelse:
Roswitha74
7 måneder siden

Oh, since I don't use Mifinity I don't really know. But you can try asking in this thread and maybe someone will be able to help you: https://casino.guru/forum/general-gambling-discussion/mifinity-withdrawal-to-bank-account/13

Fingers crossed it all works out well. 🙂

7 måneder siden

update from me: this is so frustrating, they are paying me out in 500, but now i am waiting since 9th april for my next 500 , its a nightmare , support doesnt answer my emails and live support just give the same copy and paste answer

7 måneder siden

Jeg har ventet på mine penge siden den 12. marts. Jeg har allerede indgivet en klage. Jeg sendte de ønskede dokumenter den 15. april, og i dag, 3 dage senere, skrev support til mig og sagde, at de var blevet videresendt til økonomiafdelingen. I mellemtiden har jeg sendt yderligere dokumenter, et skærmbillede af MIFINITY, til kasinoet. Det var økonomiafdelingens ønske i klagen. Det var 2 dage siden. Jeg ved ikke om den er kommet endnu. Indtil videre intet svar fra casinoet og stadig ingen penge. Sådan er det med dette casino!!! Du er simpelthen magtesløs og mister troen på velrenommerede kasinoer!!!

Automatisk oversættelse:
7 måneder siden

Jeg har lige modtaget mine første €500. Nu er jeg nysgerrig efter at se, hvornår de andre €500 bliver udbetalt. Der er stadig positive øjeblikke.

Automatisk oversættelse:
7 måneder siden

update from me: this is so frustrating, they are paying me out in 500, but now i am waiting since 9th april for my next 500 , its a nightmare , support doesnt answer my emails and live support just give the same copy and paste answer

7 måneder siden

Sorry you need to wait this long. Have you thought about filing a complaint, perhaps? Maybe our team will be able to help you out somehow.

7 måneder siden

Jeg har lige modtaget mine første €500. Nu er jeg nysgerrig efter at se, hvornår de andre €500 bliver udbetalt. Der er stadig positive øjeblikke.

Automatisk oversættelse:
7 måneder siden

Thank you for the update. Please continue with this kind of news soon.😉

7 måneder siden

Ja, jeg fik min anden udbetaling i dag. Det var hurtigt.


Automatisk oversættelse:
Roswitha74
7 måneder siden

That is great. Will you continue to play there, I wonder?🤔

6 måneder siden

This place just gets worse, im now waiting almost two weeks, i give up on this place, really is a crap casino

delc22
6 måneder siden

I see that you have managed to start a complaint, which is a good step when you are still waiting for your money. 

However, have you successfully verified your account? Did you play with any bonus or not ? Are you still in contact with casino in context of your withdrawal? 

Let me know and of course if anything changes feel free to update me.

6 måneder siden

Account says no need for verification at this time, and i never use deposit bonus, and all they keep saying is be patient

Redigeret af forfatter 6 måneder siden
delc22
6 måneder siden

Well, sorry to say that, but there is not much to conclude.

Obviously, the fact that you have been able to withdraw a few times before this delay sounds at least promising, right? Still, it would be fair to pass a decent explanation to you.

Let's just hope for the soon-coming game changer. 🤞🤞


6 måneder siden

Hello all.


I have recently ran into a casino known as NovaJackpot.com, operating with a curacao license and under the company Rabidi N. V.


This company has been holding my withdrawal for a month now after their website promises a 3-5 day withdrawal. Since day 3 of the withdrawal process, I kept asking the live support when the money would be sent out and they just kept responding with the automated response of "soon". They have no actual intention of sending it out and after threatening to report their company to the licensing agency for the casino, they banned my account. Please stay away from this casino.


Their email support has also not replied to any of my emails that I sent weeks ago.


Amount deposited: $910

Amount attempted to be withdrawn: $520

Redigeret af forfatter 6 måneder siden
llamaontv
6 måneder siden

Hi, I'm sorry you got yourself into this situation. Does it mean that you still have some balance in your account and the casino has blocked your account with it ? I think a month for one withdrawal is quite a lot, so it's good that you filed a complaint

Did you play with any bonus or not ? 

Anyway, since you have a complaint, our team will try to help you and I strongly believe that it will be successful. 

For now, we'll have to wait and see how the investigation goes. 

6 måneder siden


This is a scam casino and I will not get my winnings. I've been waiting for 3 month already. Money withdrawal request have been canceled by the casino time after time and I have not received any kind of message or explanation as to why. The authorizations are fine, but they are still being questioned all the time. And a document of bank transactions is not accepted even if it is from the right time and the deposit is visible.


Sane
6 måneder siden

Sorry about the issue you are having at this casino. Have you checked if the format of the document is right as well? Many times, this is the reason for not accepting some documents from the casino side.

If you feel you need to help solve this issue, do not hesitate to submit a complaint here, and our team will surely have a look at it. Please follow this link to do so.

Romi
6 måneder siden

Yes, the format of the document is right 👍

Sane
6 måneder siden

Good, so if the casino really has a good reason not to accept your documents, it must be something else.

Speaking of which, I imagine you have exchanged some responses with its staff, any mentions about why these documents have not been accepted?

Obviously, 3 months is far from the normal time line, so I have little doubt you have not asked them.

Are you aware of anything worth mentioning? 🤔



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